Pet friendly Hotels in Otxandio, Basque Country

"The staff was friendly and sometimes have helpful, depending on who you would get. The self parking garage is pretty tight, so don’t take a big car in there. The hotel is central to the south part of the city, which is useful depending on where you’re going. This is kind of an odd duck hotel because I think it’s ready to four-star, but it could really easily be a three star and it’s definitely not a five star. The rooms are definitely outdated, but not inconvenient or dirty. The shower is really good, which is a huge plus. I wouldn’t stay there again and I try a different hotel in the city, but it’s not terrible for the price."

"Arriving later in the evening, the front door was locked and there was very poor information and communication as how to get inside the building. The girl at reception could have simply came down and opened the door, but instead I was trying to have an online conversation as to how to gain entry, and at the same time trying to translate some text by the door to try and figure out how to get in. I was outside in the rain for nearly half an hour. Very poor communication and information if you don’t speak Spanish. "

"Very nice little hotel in the heart of vibrant Bilbao."