Ottawa hotel rooms a the Preferred

"The staff at the hotel (particularly Fumi!) and restaurant were fantastic! Rooms were clean and spacious."

"Clean room"

"Everything was very nice."

"Lots of space, great amenities, clean, great staff"

"The staff was great at the property. They accommodated a room change part way though our stay. The first room was 26 degrees and wasn't nearly as clean as the 2nd room. We found a used shower cap, stray hairs in / on the bed and cockroach in the bathroom calling up the shower walls. The 2nd room had a more manageable temperature and was markedly cleaner than the first room. The property appears to be going through a branding change. The pool was closed and there appeared to be a general problem with the HVAC controls in the guest rooms. We probably would not stay here again if in the area."

"The staff always go the extra mile to help in any situation"

"Room was clean , pillows not too comfy , mattresses a bit worn , losing shape form"

"The price is reflective of closeness to the airport. The menu in the restaurant is limited and expensive. Alcoholic beverages are overpriced. Dessert menu is overpriced. You may want to bring your own toilet paper as the paper they have for the washrooms are wax paper. Expect to wash after you go. Overall, a clean place to stay. Service was okay. "

"Clean and well appointed suite. Centrally located and walkable to Parliament Hill, National Art Gallery, Mint, Byward Market, Sparks Street Mall, National War Memorial, etc. nice coffee shop in lobby."