Hotels near Ottawa County Visitor's Bureau

"Great breakfast! "

"Updated. Clean. The breakfast could use some variety. I would give it a 4.5 rating."

"Not sure what happened within the past year but this year’s stay was less than desirable, obvious the room was not cleaned from previous guest, dirt all around the bathroom/bathtub, no clean towels & no toilet paper The guest service gal was very rude like we were a bother , will not return, I’d actually like a refund!!!"

"We had an unfortunate experience with our TV. We wanted to watch the NBA playoffs but you had to link your phone to the TV. I was having difficulty so I asked the young desk associate. Her exact words to me was, well our customers just find something to watch on the normal channels. I don't know how to do it and either does my manager. Don't offer a smart TV with the capability if you don't educate the staff on how to help the guests. I would not stay there again."

"The hallways smelled really bad and the hot water was not even close to being hot the bed was uncomfortable and the room was very small for being a king size bed The desk clerk that checked me in she was amazing kind and sweet"

"The bathroom had a sticky floor as if the cleaner had not been washed away after it was mopped. The jacuzzi tub was visibly dirty, the bottom of the tub needed to be bleached, and the walls needed to be wiped down. It was missing toilet paper and soap when we checked in, also. They did provided the toilet paper and soap. All the electrical outlets were loose. There were no charging ports and all the electrical sockets were behind furniture."

"The staff was very welcoming. Our room was clean and organized. The pool was warm and the area was clean."

"The room needed an additional chair under the lamp in the corner; the only chair was the desk office type chair!"

"The staff are wounderful "