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Hotel Rucaitue

3.0 star property
Perfectly positioned for exploring Osorno's charm, this hotel puts travelers steps from Plaza de Armas and offers a delicious breakfast to start each day

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Hotel Rucaitue in the heart of Osorno offers a satisfying breakfast buffet each morning. Guests can relax on the cozy terrace, grab coffee at the on-site shop, or use the WiFi and business center. It's easy to walk to Osorno Cathedral and Plaza de Armas from this central spot.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
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Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served or permitted at this property

Frequently asked questions

Is Hotel Rucaitue pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Rucaitue?

Check-in start time: 2:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Rucaitue?

Check-out is at 11 AM.

Does Hotel Rucaitue provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Rucaitue located?

Located in the heart of Osorno, this hotel is within a 10-minute walk of Church of San Francisco, Osorno Cathedral, and Plaza de Armas. Ruben Marcos Peralta Stadium and Fort Reina Maria Luisa are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

10

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service
The situation of the hotel, near the main square of Osorno, is OK. A parking lot is provided. But the room war rather narrow and dark. Breakfast was OK. The staff was not particularly friendly. What shocked me, was that they wanted to charge me an amount in pesos at a fantasy rate above the effective rate.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico para
Stayed 2 nights in May 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities

Estadía de emergencia

Estuvimos en una situación de emergencia y el hotel fue un buen lugar para estar. El desayuno muy rico.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Espectacular
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Andrés

Liked: Cleanliness

Un lugar que podría mejorar y sería buena opción

Está en el centro de Osorno, cerca hay lugares para comer. Las instalaciones son buenas, algo antiguas con detalles, pero nada que no pueda ser mejorado. El problema son las personas de recepción, llegamos y el trato fue displicente, casi al borde de la mala onda, pero pensamos que era por la noche o la época que vivimos (covid)... al día siguiente, las personas de atención en el desayuno súper bien, pero nuevamente al hacer el check out, un modo malo, de otra persona, una Sra de la recepción. Lamento que nos lleváramos esa impresión, quizás fue un mal día de ambos, pero no deja de ser un punto a mejorar. Muy bien por las personas del comedor y aseo en todo caso
Stayed 1 night in Jul 2021
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno. Pero la atención en recepción un poco lejana y no explican nada de como funciona
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Isaul

Disliked: Cleanliness

Podría mejorar

Relativamente, servicio medio, AC con problemas, la cama se me abrió en medio de la noche, cuando ingresamos en los closet había basura (papeles, envoltorios, etc), no vale el precio, pero debo reconocer un buen desayuno y buena atención en recepción.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel recomendado

Toro muy bien
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming older hotel near the centre

Staff were excellent, Rodrigo gave us very good advice when we arrived late. For an older hotel, it was pretty comfortable, and a decent price.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buena experiencia volvería sienpre
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Sergio

buen hotel y servicio lp malo no hay restaurant noche hay que salir comer
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Claudio

Liked: Cleanliness
Stayed 1 night in May 2024
Verified

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021