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"Clean room, staff was excellent I would definitely come back "

"Very clean room is ready early water bottles in the room were excellent"

"omg...what a wonderful location that has everything...clean rooms, wonderful buffets and happy hour. we can not thank the Drury Plaza enough for the fantastic time!!"

"Waited to check in for almost an hour (the guest in front of us was just chatting to the receptionist). Then the receptionist allowed another guest to cut in front of us to purchase snacks/drinks. Not very good customer service when she saw we had already been waiting a long time. Dirty room, very loud outside throughout the night. Good location for proximity to Universal but definitely not worth the price!"

"Great property very convenient room and spacious"

"Love this hotel, perfect for a family trip with kids. Pool heated, very important! So many things to do . The staff by the food area are kinda rude . But besides that everything else amazing! "

"Beautiful resort and good area"

"This place is huge! Rooms smelled humid and when I reported roaches in the room, they immediately switched us rooms but found the same issue in the new room a few buildings over. Spoke to a manager who said she would refund us a night, but turns out she only refunded the resort fees since they also gave us a voucher for the breakfast bar. Would not come back. Also be ready to have a lady promising a free gift in return for a timeshare presentation."

"The reason why I didn’t rate it higher was due to 100 teenagers running in the hall ways. "