Onoway Hotels

"Good "

"Had made reservation thro Expedia - called them to say 9 pm arrival , informed Me I had NO reservation !!! Gave them reservation # said had no record of it ..offered me a booking instead and I refused as felt I wasn’t paying for another room … Today my credit card had been charged !!! How can you. Charge for something that wasn’t booked?? "

"Room was quiet and bed was comfy. Bathroom walls were dinged up and definitely showed it's age (shower curtain had stains, blow dryer was dangling from metal wall plate by cord, tiles cracked and sealant/grout missing, etc). Microwave and fridge were unplugged, which we didn't notice until the last day. Blackout curtains were great. Plenty of hot water. Staff was friendly and helpful. Family enjoyed the pool and hot tub. Buffet was good, area was kept clean and tidy. Paid through Expedia and verified payments at check-in and checkout (confirmed zero balance in their system). Hotel then 'accidentally' charged us again for rooms after we checked out. Husband called them to reverse extra charges. Not sure how they figured we were unpaid since their system said zero balance. Maybe corporate's system has a glitch?"

"Clean room! Staff were great upon checking in and out. Pool was great for the kids and the breakfast was great. "

"Thumbs up for a low cost room!"

"Friendly staff clean room comfortable bed and kids had fun in the pool "

"Staff courteous, but no lakeview as stated in ad. No continentsl breakfast provided as stated in ad. No ice bucket in room. No in room coffee. Very poor services for weary travellers. Choose to place my party with three dogs beside office created lots of barking as dogs heard door and all conversations at the desk. Poor choice of placement of a party with dogs. Awakened at 8:30 the next morning by an RCMP raid on room across from us. Not a relaxing stay, poor amenities and multiple trains heard - so loud I could not converse on my phone when.outside."