Old Town hotel rooms a the Benchmark

"Cute place to stay. Staff was friendly. The place does need some renovating. "

"Great location, spacious rooms with comfortable beds and very nice amenities. The restaurant offers very good choices of foid snd drinks."

"Location was perfect and room was clean"

"Rooms need work—appeared the door had been previously pried into, gaps along the doorway. There was also a large gap at the base of the door so when maintenance personnel was hosing down the walkways, water was spraying into our room at the base of the door. Sink was backing up so we relied on using the faucet from the bathtub. If you are on a budget then this is where to stay. Basically a bed, towels, and shampoo— that’s it. No hangers. TV, mini fridge and microwave were excellent! And staff is the best— thank you Eric, for a great stay! Also, great security for hotel guest parking!"

"Room service is good and room was really clean "

"Friendly staff. Great location. "

"We really enjoyed staying at this location for many reasons. The staff was extremely helpful and easy to work with. The pool and Jacuzzi are fantastic. The location of this hotel is great. We were only 20 minutes away from downtown Phoenix. The rec room was a lot of fun as well."

"My only complaint, and it is a minor one, was that the wait staff in the attached Garden restaurant were not very good about keeping an eye on customer needs. For example, at our final dinner there, my travelling companion accidentally knocked over his water glass and as a result, the table top was awash. We waited and waited for someone to NOTICE and assist with cleanup, but that never happened. Even when the hostess came and took our credit cards for payment, no attempt was made to even so much as wipe off the remaining water on the table top. That, in my mind, was very inconsiderate!"

"Staff were great. Room was generally clean but trim was askew, rust on shower drain, caulk and grout missing or dirty. "