Olaya Hotels

"Excelente hotel and nice pool area. Will be back"

"Great experience in a beautiful place!! Casa Candela is awesome."

"The room was ok. The breakfast on the first day was good. Second day terrible. Some of the staff were friendly, second day worse. Not polite."

"Stayed 2 nights. Small boutique hotel. Great location near plazas and restaurants. Clean rooms and good breakfast. Staff is very professional. "

"The room was clean, the property was absolutely gorgeous, the staff excells in customer service"

"Very attentive staff. Very nice breakfast, with eggs if you would like them. Lorena was very helpful at check in and looked after are needs throughout our 3 day stay. Since the hotel is in Santa Fe but not right at central square, not noisy at night and close to highway to Medellín to get back to Medellin from Santa Fe."

"Lol, where do i start...there was so many issues. Everything we asked for when it came to lunch and dinner that was on the menu was not available or they ran out of. My room was "the quadruple mountain view" but there was no but trees. The bathroom was not in the room and also i asked for extra towels and they could not accommodate us with any new towels. The room was super tiny when we are a family of 4. I will never come here again."

"Good receptionist, nice welcoming Venezuelan lady , they say is safe , but location is sketchy and very loud , toilet leaked outside "

"I never write a review but this hotel needed one. The place was not well managed. The room was dirty, mold in the bathroom, and the soap in the shower did not work. The main problem is that I decided to take a weekend of rest at this place. Since we got there it had loud music the entire time, until 2:00am. We have three little kids and they couldn’t even fall asleep. After we complained at 11:00pm telling them the music is blasting and people are trying to sleep, they barely even turned it down. The food was good, but the rest of the environment was not family friendly mainly just a bar scene. Awful experience!!"