Okushiga Hotels

"Room was cold after the oil heater ran out in the middle of the night. The oil heater was not enough for the whole night during the winter time and the hot water in the sink was not working."

"Even though I arrived at the incorrect location, they welcomed me and offered to allow me to stay there anyways"

"Yes very helpful and excellent location"

"Very nice view from your room. Will come back again"

"Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. "

"スタートして間もないみたいでしたが15時過ぎのチェックインでまだお部屋はセットされておらず、エレベーターが開いたらシーツの山。フロアに置かれてる浴衣には帯が付いていない。 かなりオペレーションには難があります。利用客の民度もなかなか低く、え？って思うことを平然としてるお客さんが多いです"

"Room was spotless. Staff went above and beyond. Breakfast and dinner was delicious. The onsen was beautiful. "

"Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts "

"Clean room, helpful staff, amazing meals, clean and well-stocked onsen"

"Great outdoors ♨️ hot springs ("roten-buro"), wide beautiful view with natural onsen! Breakfast buffet also yummy! "

"The room was super clean , easy access for going around , the onsen was great , honestly its great value"

"最高でした😆 また、利用したいと思います！"

"Location, access, quietness, beds, small facilities, were all very good."

"Best experience in japan"

"Quite room, nice stuff, excellent food"