Okawa Hotels

"Friendly staff and good location around with restaurants and shops "

"This was more of a stopover during our trip so we didn't really explore the area - It was just for the night and we totally enjoyed our rest here."

"Located at the hilltop, the ryokan gave us serenity and calmness. I particularly loved the big terrace on the 1/F where we could see the city lights. Staff, Manager in particular, were extremely helpful. Dinner and breakfast were nice. "

"Nice hotel "

"Room is clean. Very good location"

"It was comfortable."

"こちらの問い合わせにも丁寧に対応していただきました。 特にトラブルなども無く、一泊だけでしたが満足できる内容でした。 次回もまた利用します。"

"Staff warm and welcoming, rooms extremely clean"

"予約時の部屋写真と部屋が違った。 タバコの臭いが、した。 これ以外は問題なし、清潔な部屋でした。"

"good compact hotel"

"We were unaware on our reservation through Hotels.com that our reservation included breakfast and dinner. We stayed at the hotel for 4 nights and dinner was basically the same every night - not what I am looking for in a vacation. Still the dinner is very good. Having said that, all the food is very Japanese, so not what all travelers can do. The hotel itself is gorgeous with amazing amenities. The staff lovely although not too comfortable with English which is fine of course. We particularly...

"Good"

"Best location set between the riverfront and the famous local park! The staff are all very well mannered and patient."

"It was very nice to stay in an old, traditional Japanese house, renovated with a lot of taste. The dinner and breakfast were delicious and everyone was very kind and welcoming. Thank you for the very nice stay 😊"

"Modern and new ryokan located out of nowhere in a secluded location. "

"Great place to stay, easy 15 minute walk from the train"

"Superb clean and quiet place for relax"

"Non-existing hotel. I lost 85% of what I paid. Hotels.com says the reimbursement of the 15% of what I paid is the best they can do. "