Luxury Hotels in Ojai, California

"The room was fine- the quality of the sheets were not great- but they were clean. Breakfast options are limited- no protein options. There was cold cereal, yogurt, muffins, bagels, oatmeal, and some fresh fruit. There was juice and coffee to drink. Food was good, just very limited options. Pool was pleasant- clean and lounge chairs were decent."

"Gym is great"

"I stayed two nights in March 2026 and had a very poor experience. On the first night a neighboring room’s air conditioner made loud bursting noises, so around midnight I asked the front desk for another room and moved to a far-end room. That room had towels on the bathroom floor and trash in the bin, though the bed looked clean. I fetched fresh towels from the lobby, then discovered there was no toilet paper; I managed with tissues. The next morning I reported the issues and requested toilet paper; staff brought one roll and said they’d send housekeeping. Later that evening the room had not been cleaned. I found a live cockroach on the floor, trapped it under a cup, and left it there. At checkout I reported the uncleaned room and the cockroach; the front-desk staff apologized verbally but offered no remedy or compensation. I have photos of the cockroach."

"Great charming in with wonderful staff"

"Parking lot is very narrow ingress and egress, high chance of your vehicle getting dinged."

"Clean, good AC, a favorite."

"Is was just “ok”"

"This place was out of control. The poor staff was overwhelmed and had little control or insight over the place, which led to poor service. "

"There was no management staff available in person—everything was handled through apps and text messages, which made the experience feel impersonal and frustrating. The only staff I encountered on-site were janitorial and groundskeeping workers. The pool was small and NOT HEATED, making it too cold to use. As a result, around 20 guests—including children—were crowded into a small jacuzzi (maximum 6 persons), which felt uncomfortable and far from relaxing. Overall, this was very disappointing for a so-called luxury resort. Based on this experience, I would not choose to stay with Hilton again."