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Certainly one of the nicest hotels in Odessa if not the nicest. Very friendly staff. Breakfast cost not worth it. Great location. You need a Ph.D. To understand all the toggle light switches in the room but it’s very pretty with all the various accent lighting. I’ve stayed twice at this hotel and I don’t think the thermostat determines the room temperature at all.
The style, comfort and amenities at this hotel were top notch. It could easily have been in London, New York or Paris.
Valeria at the front desk was charming and efficient and recalled me from a visit I had made more than a year ago. The spa is nice also.
David
Stayed 2 nights in Nov 2021
8/10 Good
Faiz, Waynesville
Nov 28, 2021
Liked: Cleanliness, staff & service
Location and cleanliness excellent. Restaurant fantastic. Staff fabulous. Could not control room temperature. I like to sleep in cooler temperature. In winter could not lower temperature!
This beautiful hotel is not only perfectly located in the center of the city, it by far surpasses in service, food, and in overall customer care. Absolutely everything you need is available to you. I will only stay there from now on and encourage everyone to give them a try. Thank you!!!
Was expecting more from a SOFITEL hotel. Service was average and room looked nice but was made from very low quality materials that were falling apart. Especially unimpressed with SPA