October 14 Memorial

The air conditioning need to be improved. The technician came and said it fixed. But all night the temperature in the room show 25. I tried to turn it down to 20. Didn’t work.

Excellent hotel. Great service in the heart of sukhumvit. Really great buffet breakfast to start the day. Close to mrt and skytrain to get around...plus using Grab to fill in the gaps was easy. AC worked amazingly well!! Best in any hotel we have ever stayed at! Staff allowed us to check in a few hours early and held our bags as they got our room ready. Some minor issues: Walls in rooms are thin. We were next to a very loud all night cougher the first few days...then a yappy dog...coughing is not hotels fault...dog is. With the air on and earplugs it was fine. Pool seemed to have had this non posted policy that you couldn't bring any outside food or drink poolside, you had to purchase everything at the bar...not sure if this is the greatest policy for paying guests of a hotel but ok...make it more visible somewhere in the pool area. And carpet in hallways for what is listed as a four star hotel should be replaced...kind of old and stained. Overall enjoyed our stay and would recommend!

Location is great. Tuk tuk service provided by hotel to and from the main road is really helpful. Staff (be it reception, housekeeping, restaurant, pool area) are all very nice. Rooms are spacious with comfortable beds.