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"The whole room looked super worn down, the tv only had one Chanel available, everything is unsanitary, walls dirty, cockroaches everywhere, the bed sheets felt dirty, shower head/floor dirty and rusty, there’s an awful smell in the room."

"The room was trashed The walls were broken The floors were lifting the shower has a camera pointed directly into the shower head The top of the shower is completely peeling off there's holes everywhere they also took a $170 charge on my card and overcharged me for my stay and are not releasing those funds if you have anywhere else you could stay stay there The shower pressure is so high that it is actually painful so in your sensitive areas be careful it's a warning lol only it's really not funny none of it was funny the staff was extremely aggressive lied about the charge that was put on my card said he only held $100 there was $120 that was taken from my card would not look at the fact that I had proof and I could show him what was taken off my card and what was being held Those funds have not been released he also overcharged me for my stay this day was $353 in total with tax he charged me over $400 be careful he's also aggressive will not listen will not look at your proof and will not actually help you. Good luck getting a hold of anybody on that phone because they do not answer it I've been trying to get my funds released all day."

"I liked that they had different breakfast options everyday . I appreciated that they opened the pool and hot tub a little early when they saw my granddaughter out there ready to swim even though the gate was still locked. I told her we needed to wait, but the maintenance guy knew she was ready, so he let us in an hour early. He made a 3 year old very happy."

"I was put in a handicapped room , it was fine but not mentioned when I asked if I can check in early. Had I known I would have waited for a regular room on a higher level where the noise in the hallway wouldn’t have been so loud. "

"Yes"

"Great location! I have stayed there many times!"

"they use the nacty cleaner called....fabulous I have no clue who ever thought that this was actually smelling good.It's disgustingYeah , we should be in really bad trouble"

"Clean room, comfy bed, great customer service and awesome breakfast."

"Check-in was crazy. Only one staff who was about to cry because the key card machine wasn’t working so she had to let us and other guests in manually among other things. She was the only staff working for her first time doing a harder shift as she explained. I felt bad for her but we also had a hard day and just wanted to have a nice relaxing night stay. It wasn’t the case. The pillows were older and not comfortable. The AC was made a loud noise when it came on. We had to pick up a room key in the morning. Also, at breakfast, the juice and water machine wasn’t working."