Hotels near Oakland Mall

"Yes breakfast was provided. I had no issues with safty"

"The location was perfect. The room was dirty. Poor breakfast choices. "

"I was very impressed "

"It was awesome "

"Didn't get a chance to check in because staff was trying 2 charge me 150.00 dollar room deposit I didn't have enough cash on my card and my room was paid for on hotel's.com and I didn't get refunded 👎"

"Definitely overdue for some upgrades, had an odor upon entry, when I needed towels there was no one available to bring fresh ones and I had to bring the dirty towels to the front desk myself to get new ones. It’s overpriced for what you actually get. And neither of the tvs worked properly. "

"Breakfast was good. Pool was very nice. Rooms stink and bathrooms smelled bad. Rooms I booked were given to another customer with similar last name, and the check-in guy gave me key cards to the same room and we walked in on with stuff all over the place, freaking all of us out. BIG BLUNDER!!! I WOULD RATHER THEY RE-IMBERSED ME MY MONEY AND APILOGIZE. "

"The staff was awesome!"

"Got to our room, toilet was leaking water from the back tank. One of the soap packages was open with the bar of soap sitting out. After filling up the Jacuzzi and and running the jets, the tub started filling up with "cucumber" shaving and bits! I called down to the front desk, took forever for him to come up. Saw the issues and was offered nothing. Said he would put it in the notes. Stopped by the front desk at 4 am and the lady working hadn't heard about our incident and check my account, no mention of the issues. She informed me she would note my account and told me a supervisor would be in in the morning. At checkout, a young male at the front desk told me that because I booked my room through 3rd party that I had to contact them. So now I'm writing a review and I will be escalating this after the holiday, on Monday. "