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Come Inn Hotel

3.5 star property
Comfortable hotel, walk to Hazret Sultan Mosque

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June 2024

Come Inn Hotel

Photo gallery for Come Inn Hotel

Hallway
Interior detail
Premium bedding, in-room safe, desk, blackout drapes
Coffee shop
Reception

Overview of Come Inn Hotel

Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Enjoy the neighborhood

Map
Arganaty Str. 13, Astana, 010000
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan14 min walk
  • Popular LocationPalace of Peace and Reconciliation4 min drive
  • Popular LocationBayterek Tower6 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)26 min drive
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Room options

View all photos for Standard Double Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2017
Premium bedding
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Living area

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2017
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2017
Premium bedding
  • 16 sq m
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Astana

Located in Astana, Come Inn Hotel is in the historical district. Hazret Sultan Mosque and Palace of Peace and Reconciliation are notable landmarks, and travelers looking to shop may want to visit Keruen and Khan Shatyr. Looking to enjoy an event or a game while in town? See what's going on at Schoolchildren's Palace.
Visit our Astana travel guideOpens in a new window

What's nearby

  • Hazret Sultan Mosque - 9 min walk
  • The US Embassy and the Consulate in Kazakhstan - 14 min walk
  • Palace of Peace and Reconciliation - 4 min drive
  • Singing Fountain - 5 min drive
  • Bayterek Tower - 6 min drive

Getting around

  • Astana Railway Station - 27 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • Lapsha Bar & Wok - 15 min walk
  • Coffee Boom - 14 min walk
  • Soul Kitchen - 18 min walk
  • Nectar Coffee - 15 min walk
  • Local Pub - 16 min walk

About this property

Come Inn Hotel

Hotel rejuvenated in 2017 and located near The US Embassy and the Consulate in Kazakhstan
Located close to Hazret Sultan Mosque and Schoolchildren's Palace, Come Inn Hotel provides free cooked-to-order breakfast, a coffee shop/cafe, and laundry facilities. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and multilingual staff
  • A front-desk safe, coffee/tea in the lobby, and tour/ticket assistance
Room features
All guestrooms at Come Inn Hotel have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Heating, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Designated smoking areas (fines apply)
  • Renovated entire property - June 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 3500 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Come Inn Hotel Astana
Come Inn Hotel Nur-Sultan
Come Nur-Sultan
Come
Hotel Come Inn Hotel Nur-Sultan
Nur-Sultan Come Inn Hotel Hotel
Come Inn Hotel Nur-Sultan
Hotel Come Inn Hotel Nur-Sultan
Nur-Sultan Come Inn Hotel Hotel
Come Nur-Sultan
Come
Hotel Come Inn Hotel
Come Inn Hotel Nur-Sultan
Come Nur-Sultan
Come
Hotel Come Inn Hotel Nur-Sultan
Nur-Sultan Come Inn Hotel Hotel
Hotel Come Inn Hotel
Come Inn Hotel Hotel
Come Inn Hotel Astana
Come Inn Hotel Hotel Astana

Frequently asked questions

Is Come Inn Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Come Inn Hotel?

Self parking is free at this property.

What time is check-in at Come Inn Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Come Inn Hotel?

Check-out is at noon.

Does Come Inn Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 3500 per vehicle applies.

Where is Come Inn Hotel located?

Located in Almaty District, this hotel is within a 15-minute walk of Hazret Sultan Mosque and The US Embassy and the Consulate in Kazakhstan. Palace of Independence and Schoolchildren's Palace are also within 1 mi (2 km).

Come Inn Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to meet friendly receptionist. Sad to tell there is no lift to level 2.
Stayed 2 nights in Sep 2019

10/10 Excellent

Natalia/Galina, Brooklyn, US/Altai krai, Russia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Very friendly staff, always happy to help and answer all questions, good breakfast, clean rooms, good location of the hotel. Will definitely recommend this hotel to our friends and relatives.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny walls
Nice to stay but it was draft in a room. Breakfast good also. One important thing is tiny walls... very tiny... very very tiny. Reception guys friendly but I think price could be lower.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed for 2 nights no room service. I had to ask couple of times and wait to change the towels and remove the trash.
Stayed 2 nights in Sep 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and nice casual restaurant
It has a decent restaurant below. Communication is a little difficult but we managed. The location isn’t great and it doesn’t have a kettle in the room but they brought me one but with no cup, lots of funny things like that happened but they were overall nice and tried to help. The location is a bit far out but not too bad. It’s clean. There is not a safe in the room. The internet could use some work. It’s not bad for the price.
Stayed 3 nights in Aug 2018

8/10 Good

n_s4, England

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and has room service
Room was clean and new, room service was reasonable, however location was a bit poor in a quiet part of Astana and was a bit run down.
Stayed 1 night in Jul 2018

6/10 Okay

PHILLIP, TEXAS

Liked: Cleanliness, property conditions & facilities, room comfort
HOTEL IS WITHIN WALKING DISTANCE OF BEAUTIFUL MONUMENTS, BUT FAR FROM THE REAL ASTANA. RESTURANT POOR AND LIMMITED MENU. NOTHING ELSE NEAR. STAFF DOES NOT SPEAK ENGLISH.
Stayed 3 nights in May 2018

8/10 Good

Lizbeth Susana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy cómodo y limpio, el único detalles es que no hablan inglés es un poco complicado que te entiendan, se esfuerzan pues usan el traductor, sin embargo considero que sería importante el hablar otro idioma.
Stayed 1 night in Nov 2019

6/10 Okay

티무르, 서울

Liked: Cleanliness, property conditions & facilities, room comfort
가격 대비 괜찮은 가성비를 가진 호텔이네요 호텔의 식당을 외부인 식당과 겸비하는 부분 불편
호텔 식당의 접근성 떨어짐 엘리베이터 없어서 캐리어 이동 어려움 식당 음식 종류가 적음 객식은 꺠끗하고 편안함. 로비 공간도 적정한 사이즈의 편안함. 주변은 도심지에서 좀 떨어져 한적한 편이고 주변에 부대시설은 거의 없음 주변이 현재 외교단지로 현재 한창 공사중으로 약간은 어수선한 상태임. 객실 요금은 저렴하여 만족함.
Stayed 1 night in Aug 2018

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень чистый новый отель. Прекрасные завтраки. В ресторане есть лаундж зона с кальянами. Но вокруг ещё стройка польным ходом.
Stayed 2 nights in Jul 2018