Nuevo Mazatlan hotel rooms a the Best Western

"Excellent staff, service and experience! Will definitely visit again!"

"Beautiful ocean view on one side beautiful Lake view on the other, and the biggest thing was quiet at night to be able to sleep"

"I don’t even know how to start this review but my experience with a hotel Viaggio at (Mazatlan) was horrible. I paid for an all inclusive stay and when I arrived, they did not honor that. The worst part was the housekeeping. I requested for waters and coffee every day and not once did the stuff arrived. Not once said they changed out my bedsheets. At one point, I even stopped the housekeeping lady in the hallway and she refused to hand me any waters or coffee. I do not recommend the stay. I feel like they want to be tipped every single day in order to give you good service. That’s not how it works. We pay a really good decent amount for the stay to additionally have to be tipping the housekeeping staff in order to do a good job. Please look elsewhere."

"Great location. Beachfront room. Very good breakfast buffet. Friendly staff. Lovely pool. Modern and clean room "

"Staff was very friendly and helpful, rooms where clean and sanitized cafe had great food "

"All was great. Delicious food. "

"Did not cook."

"Breakfast was fresh and good. Cleaning staff and front desk and wait staff were very attentive. "

"Excelente servicio, la comida riquisima y muy limpio todo y buen mantenimiento 100% recomendado "