Novato hotel rooms a the Best Western

"My room was clean and comfortable, and the hotel in general was well kept up. I have no complaints--and the price was more than reasonable."

"The room was clean but the bed was very firm. The bathtub wouldn’t drain after its first use but they did fix it the next day. The breakfast was incredible. The staff were cheerful and helpful. It was in easy walking distance of everything I wanted to do while in San Francisco. I did however only had a view of the commercial air handler and roof, nothing else! That was the most disappointing, anything aside from the mechanics of the building and roof would have been appreciated. "

"Good location. Good rates. Good staff. I’d stay again, and recommend it if you’re looking to stay near downtown but wanna avoid the TL."

"The hotel is lovely, with a tasteful and stylish makeover. There are some building works happening at the front, with scaffolding around. The staff are usually helpful and attentive. The location in downtown San Francisco is generally convenient, but it does seem a bit more run down than some other areas of the city, and it is clear that the effects of the drug use and homelessness epidemic are being felt. "

"I dodnt drive so i dont know about parking but the property and staff we're nice"

"The hotel is nice and great location but"

"The staff was very kind and helpful. I adored the pillow menu! Thank you!"

"Good location for the cable car. Nice rooms and amenities. Plus staff was very friendly "

"The rooms are well maintained and spacious.close to union Square. The staff took too long to respond to a request and needed multiple calls which was not appreciated"