Novato hotel rooms a the Best Western

"It’s all about the location! Great Staff. Close to literally everything. It’s a renovated hotel but they could include some basic things in the rooms like the fridge and the coffee machine for no cost, also the shampoo and conditioner where not the best. Our room view was a garbage corner (that was not on the Expedia picture) and the street noise sometimes was horrible, they should have noise cancelling windows. I could hear the garbage truck at 7am, it woke me up. "

"Breakfast was hit, fresh and excellent variety. Room was clean, quiet and well maintained by housekeeping. Staff, from front desk to maintenance were friendly, professional and knowledgeable. Parking was underground and safe. "

"Amazing croissants every morning around the corner, The French Spot. The hotel is clean, great water pressure in the shower and convenient. 2nd time staying."

"This was our first time staying here. We usually stay at a neighboring property. I will say this much…WE WILL BE STAYING HERE FROM NOW ON! The staff was incredible. The hotel is incredible and the amenities cleanliness, and just general smell of the hotel with its diffuser and fresh flowers was obsession worthy. The only thing that we had to complain about was the Internet being very spotty and our TV not working. When you’re on vacation, the two teas have to work the toilet and the TV. So that was our only complaint. But, they did send up staff and engineer immediately to try to help us with the situation."

"Outstanding customer service by the team "

"Room was comfortable with nice view of the Marina. Drinks at the restaurant was nice but service very slow. Check in and check out were excellent."

"Good location close to union square. Beautiful lobby and reception area. Attentive staff. Stayed with a family of four sharing two double beds which were both comfortable. "

"Nice hotel good amenities "

"Clean and staff was very nice. Will definitely stay here again. Parking is $70 a night but it is secured. Location is very convenient as well. "