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Serrana Residence Hotel

Property class: 3

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At Serrana Residence Hotel, you can look forward to a coffee shop/cafe, a garden, and a bar. In addition to a business center and a restaurant, guests can connect to free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

About the neighborhood

Nova Serrana is home to Serrana Residence Hotel. Local points of interest include Nova Serrana City Hall, Lake Gardens Square, and Calcado Arena. Visit our Nova Serrana travel guide
Map
Av Jose Batista Filho 2880, Bairro Franciso Lucas, Nova Serrana, Minas Gerais, 35519-000

Getting around

  • Divinopolis (DIQ-Brigadeiro Cabral)
    57 min drive

Restaurants

  • Restaurante da Dona Fia
    5 min drive
  • Bar e Restaurante Velho Chico
    3 min drive
  • Kani Sushi Lounge
    5 min drive
  • Restaurante Bete Buffet
    4 min drive
  • Bistrô Nectar do Lago
    3 min drive

About this property

Serrana Residence Hotel

  • Property highlights
  • At Serrana Residence Hotel, you can look forward to a coffee shop/cafe, a garden, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center and a restaurant.
  • You'll also enjoy perks such as:
    • English breakfast (surcharge), express check-out, and express check-in
    • A banquet hall, smoke-free premises, and luggage storage
    • A front-desk safe, a 24-hour front desk, and an elevator
  • Room features
  • All 95 rooms feature comforts such as air conditioning, as well as perks like safes and minibars.
  • Extra amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: BRL 45 for adults and BRL 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately BRL 45 for adults and BRL 45 for children
  • Pet fee: BRL 75.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Serrana Residence Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 75.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Serrana Residence Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Serrana Residence Hotel?

Check-out is at noon.

Where is Serrana Residence Hotel located?

Situated in Nova Serrana, this hotel is 0.7 mi (1.2 km) from Nova Serrana City Hall and within 3 mi (5 km) of Lake Gardens Square and Calcado Arena. Shopping Pátio Divinópolis and Shrine of St. Anthony are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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