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"Booked an overnight stay for myself and an elderly relative with mobility and vision impairments and had to navigate a gigantic heavy door on the street into an apartment entrance with a flight of stairs to a lift. None of this is mentioned in the description and we had heavy cases as well so had to leave them unattended in the lobby. The lighting in the rooms is abysmal, I was faced with showering in near darkness. The bigger problem is the corridors to/from the rooms which are in blackout with useless spotlights on a timer and have multiple small steps which you must try and navigate, making it a dangerous hazard for anyone. We had also been put in rooms at opposite ends of the hotel which was very inconvenient so I had to traipse up and down in the dark to help my mother. My mother’s room was completely unfit for purpose, the bathroom was so small you couldn’t even use the toilet properly, the shower door was hanging off and the wardrobe door was broken. My bed was like a slab of concrete and had to use earplugs as you can hear everything going on outside and in the corridor. No blackout curtains and you can’t close them as the thin blind is also hanging on the same curtain pole! One measly bath towel with no smaller towel for your hair/hands/face. Nothing to make tea or coffee with in the room, which is given by default anywhere else. "

"An excellent hotel in a great location "

"Perfect location about 7 minutes walk from the station and less than 5 minutes walk to Canal Grande. Very easy to follow instructions on how to check in as it was after the manned reception hours. Great view from the balcony so you can relax, enjoy the weather and the views of the Adriatic. Would definitely stay here agin."

"Excellent hotel nice rooms and services"

"The room are clean and spacious! Breakfast spread are great as well. The staffs are courteous. I love how tranquil the hotel is."

"The staff was so helpful and friendly. Breakfast and dinner were amazing, so many choices. We had a great time! "

"Stayed here overnight and could have happily stayed longer. A beautiful hotel, well situated for exploring Trieste. Room was spacious, clean and quiet with a lovely choice of fresh breakfast items in the morning. "

"La struttura è architettonicamente stupenda Servizio nella media bassa (room service alle 15 ...) Dettagli migliorabili dalla temperatura nelle stanze (piene di spifferi dall'impatto significativo), alla qualità dozzinale della toilette paper"

"Very pleasent stay. Staff were very helpful."