Northwest Rochester Hotels with Hot Tubs

"Nice facelift for the building. Very clean and fresh looking. Staff seemed friendly. Breakfast selections were good for "Cold Continental". Overall, a good value stay."

"Great stay"

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"Good!"

"Toilet handle broken, found multiple copper wires stick in carpet and furniture of room. "

"A beautiful looking place I didn’tn like climbing and running down hills with the hotel cart can be a pain and long distance to rooms. when it rains certain parts of the building leaks other than that the rates are reasonable and worth it."

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"Ok stay"

"The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks."