Northwest Michigan hotel rooms a the Independent

"Close to Crystal Mountain ski area and Sleeping Bear Dunes which were the areas we wanted to visit. Very happy with our room. It was spacious, clean and quiet. Staff was friendly and helpful."

"The rooms are exceptional! Newly remodeled, beautifully decorated and very clean! Large TV, nice glass door fridge, and very comfy beds. Staff was amazing. The shuttle drivers truly awesome and I hope our tipping reflected our appreciation. Can't wait to stay there again. "

"THE ROOM WAS VERY CLEAN AND WAS ALLOWED TO CHECK IN EARLY. FRONT DESK WAS VERY NICE AS WERE THE ROOM ATTENDANTS"

"Room was clean. Room was easy to check into. My only complaint is for more pillows and an additional trash can. "

"With respect to feeling welcomed, the Lodge is Best In Class. We had never been there, but the communication prior to our visit was top notch. When we checked in, Colleen (sp) took the time to "show us around", and the printouts we received covered every single question we might have asked. Finally, we might have to go back simply to get anothernbag of amazing Chocolate Chip cookies."

"The rooms were a bit dated. Not all the electronic window coverings worked very well and a lot of light was able to come in. There was no ice machine on our floor. The shower was big and spacious but could have used more shower heads or a bigger shower head"

"Room was spotless, staff very polite and courteous. Smooth check in and check out."

"Yes"

"Extremely uneven heat along with some vent outside making noise all night."