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"Pet friendly "

"Upon check in, front desk lady was pleasant and helpful. She told me about breakfast time but we would be checking out earlier so she recommended the grab bags. As we were checking out, I asked the young man at the front dedk for 5 grab bags, he said with a rude tone breakfast is over there and gestured with his head. I told him we needed to get on the road and said the lady night before told me to ask here at the desk. He said, " I wish I knew that ahead of time" sounding rude. It took him maybe 3 minutes to get the bags but I could tell he looked "put out". We had 2 connecting rooms. One room the foor didnt lock and my room the sink sprayed water onto the floor. "

"Very accommodating check in. Room was just ok. It never got cool enough and while it was ok the beds being just ok were a problem for me. The pillows were either lumpy or too soft. There was no table or chairs in the room so we ate breakfast on hot edge of the bed. One of the two racks had been removed so the towels were laying on the counter. Room needs work…"

"I always stay here because the staff is incredibly friendly, and I will definitely return. The rooms are clean, and the beds are so comfortable."

"We had a very nice stay. The young lady who checked us in was most helpful and courteous. "

"I was skeptical of their 9.6 rating, but having stayed there I understand, they really try."

"Overall, great place to stay. We came with family and hung out by the fire pit and played Jenga by the BBQ. rooms were spacious and clean. There is no front desk, which is fine, and they have a 800 number to call with questions and someone always answers. We weren't really accustomed to this and needed towels, but no none was at the hotel. we managed, so not that big of a deal. we will def stay here again next Shasta visit. "

"Nice, peaceful & fun! Rooms are big & luxurious. Grounds are landscaped beautifully. Sitting areas outside including fire pit. Swimming pool & hot tub. I used this location as a base for day trips to Lassen, Shasta & Alturas."

"Clean quiet "