"Nice hotel with nice rooms and friendly staff. There is a small amount of noise from truckers using air brakes on a newrby road, but not too bad. We were underwhelmed with breakfast selections. Generally a nice hotel and I would likely return."
Riverview Inn & Suites, an Ascend Collection Hotel
8/10 Good
"Outside of the building did not look great but the inside was really nice, charming with vintage wood accents, clean, very friendly & helpful customer service. Shower pressure was great! Breakfast staff very friendly."
"I’ve stayed at this property many times, first time I was dissatisfied. My prepaid room was not as advertised. I paid for king size it was a queen size. I asked front desk to change room guest desk clerk said yes I could change to double beds next day. When inquired about it next morning another desk clerk said I couldn’t unless I book another reservation at a higher rate. This was not accommodating for a Hilton gold member.
Shelf missing in shower, had to put personal shower supplies on the floor
No sheer curtains behind drapes, one of drape pulley broken. Room very dark Room 613 should not have been rented at full price. Upgrades is needed"
"Toilet didn’t flush in our room. After complaining to a useless front desk person 3 times who did absolutely nothing, I waited for the shift change and the maintenance guy to be there and he came and fixed it. Was with a group of people who also had issues with plumbing and water pressure. There is no hot tub. It must have taken a crap and was simply boarded up. With all of the plumbing issues, and the filthy hotel, I wasn’t taking my chances with the pool. The bed was comfortable, the breakfast was standard. This is supposedly the best hotel in the area and I travel a lot. I wouldn’t recommend this to anyone and would not come back to this town. Also they charge $5 a night for you to park in the hotels own lot."
"Checked in late evening (roughly 11pm) and departed before 7am. Turned in the keys at the front desk. About 7:15, a friendly worker called to see if we meant to return the keys, as we had a second night booked. We hadn't realized, but did mean to turn them in. She said she would leave a message for a manager to follow up with us about cancelling the second night. No one did, so I reached back out. I received a message saying the manager declined a refund. I sent further inquiry and received no response. Disappointing customer service, especially considering the very short stay. The property was clean, somewhat rundown, and under construction in parts. Given the managerial service, I would not recommend, as they seem unlikely to respond kindly to any issues that may arise during your stay."
Villas in Northern Illinois cost between and per night. These stays give you the privacy of your own space at a price that's easy on your wallet. These prices were available on Expedia within the past 7 days, for a hotel booking with a check-in date within the next year. Prices reflect current offers and availability is subject to change. Additional terms may apply.
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