Hotels with Waterparks in Northern Illinois, Illinois

"A lot of the waterpark amenities were broken and not available. The rooms were dirty and not available until 90 minutes AFTER check in. There was no soap available. Deapite saying it would be open, the breakfast restaurant was not open and did not have food available. Very disappointing experience ans very expensive. "

"Our toddler loved the pool area, especially the indoor waterslide! Aside from that, staff seemed to be entirely overworked and was seen juggling literally every job in the hotel, by themselves. Our room was very clearly not cleaned prior to our arrival - there was a dried puddle of urine in front of the toilet, pee in the toilet, multiple cup rings on almost every surface, black mold on the bottom of the sofa mattress, LOTS of hair in the king bedsheets, and the phone had crumbs and stains. The free breakfast options were better than average, however the waffle batter ran out by 8:30 AM so we were stuck eating fruit and dry cereal. Staff was friendly and the place was vibrant with family guests, so overall a worthwhile stay, just wish it was cleaner so I didn’t have to clean our suite myself. "

"The room wasnt available we ended up in a room they didnt wamt to put us in that smelled ofsmoke "