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"This hotel was by far the worst hotel I've ever been. Overall disgusting. The 2nd floor where I stayed at that floor stunk like Marijuana, it was horrible. I called down to the front desk and they told me that they couldn't do anything about and they can not knock on the doors from where it was coming from. In the morning I notice that the toilet was leaking water from the cracks of the bottom of it every time I flushed. A few of the towels there were stained and worn out. The breakfest was horrible. Everything about it was horrible. I spoke to the manager on site, her name was Jasmine and all she had to offer was a measly $17 refund. Never again at this run down hotel. "

"The breakfast area was tiny. Towels were old with rust stains. A black stain on the bedspread"

"Absolutely fantastic stay. The room was spotless, everything felt clean and well cared for, and you could tell the property has been recently updated—fresh paint, modern feel, and nothing looked worn down. It was the first place where we could actually relax and feel comfortable. Everything worked, everything was in great condition, and the overall atmosphere felt welcoming and taken care of. We will definitely be staying here again and recommending it to others. Such a great experience! 🙌✨"

"Was the worst night sleeping in a hotel since I don’t know when. O our room was located right next to the stairs and we heard everybody going up and down all night long. We were the closest room to the front desk. We heard people checking in who knows when and we got up about 630 and we could not wait to leave that place. "

"Everything was great, except one of the “possibly” franchise owners outside by the lobby doors, cleaning his toenails."

"No hot water. Room lighting was terrible. Mismatched towels. Hallway smelled like food. Trains come by all night."

"We had a single King-bed/ non-smokers room that was neat & clean; shower was hot; breakfast was adequate but nothing to go out of your way for! Well worth the sleep on the long-haul from Dallas, Tx., to Pagosa Springs, CO.!"

"Great, clean property that is newly remodeled and the staff is great too! Highly recommend. "

"Nice rooms, good location on the Plaza. Good selection of restaurants within walking distance. Hotel is about 1 mile from the train station. There is a walking tour for historic structures around the plaza which you can find online."