"I felt a little unsafe when I first drove up because a unhoused man approached me. Then after we got our room keycard and went to our room, I was a little more apprehensive. Our keycard didn't work. I went downstairs to have it fixed and left my 21 year old son upstairs with our luggage. When I got back, he was gone. I started to panic a little then he came out of our room. Some employee had opened the door and let him in our room, without asking him for an ID. Um, how did the employee know that he belonged with me and not just let a complete stranger into my room?"