Northeast Bulgaria hotel rooms a the Independent

"Convenient location, friendly staff, plenty amenities - indoor/outdoor pool, restaurants,shopping near by "

"The room was much bigger than expected"

"Great stay! Very good hotel and vakue for money! Amazing customer service, especially offered by Sylvia at reception and FB Manager!"

"I had a great time , great location good options for restaurants around the hotel and in the hotel . Will definitely come again. "

"l like this hotel quality room bed also big space."

"World class hotel….. The staff is friendly and has their heads screwed on straight…..Opa!!"

"I’ve been staying at the hotel few times already. Last year I noticed the hotel grounds were not very well maintained but this year the hotel was visibly getting old, poorly kept and outdated. The grounds were dirty, the swimming pools were not clean, the gym is unsafe for children and people just let them play inside unsupervised. The hotel hallways were dirty and smell bad and you could smell cigarettes everywhere. The staff is not helpful and try to do very little of their job, at the business check in time they had one staff member and the counter and long waiting line. The 2 elevators were rarely working and so small to fit more than 4 people. Huge disappointment overall "