North Shore Hotels

"I would have rated the cleanliness a 3 due to an over flowing garbage that sat directly in front of the 4th floor elevator from the time we arrived at 9pm until the next morning when I had to ask staff to clean it up as it was all over the ground by the exit, but, the bathroom was clean and the beds and linens seems clean. "

"Next to train tracks and the train runs by in the middle of the night so if you are a light sleeper this might not be ideal. "

"Theresa was wonderful! Able to answer all the questions I had in the morning. But even though there was a sticker on the mirror saying everything was to be switched out (trash, towels, etc.) they never came by to do so! I had to ask for new towels and when I asked for a sheet change, I was told that I was going to be charged for it! And trashes, it was my responsibility to leave them out in the hall for them to be swapped out. I stayed for a week and they wouldn’t change the sheets unless it was over a week stay! Breakfast was okay. Only waffles bagels and cereal were the options. Water or coffee to drink. The overall stay was okay at best, but if they won’t hold up to there promise on the mirror they shouldn’t have the sticker on there. Just misleading people. "

"Breakfast No bagals"

"Staff was very kind and accommodating when needed"

"Hallways and entrances were not clean. Bedding was old with horrible pillows. People were smoking marijuana and cigarettes in their rooms throughout the night. Guy next door had his tv on from midnight til 4:00 am. Worst night ever. "

"Breakfast was disappointing. We have stayed at this location since it was new. Use to offer a nice hot breakfast with eggs, meat and oatmeal. Now all they have our predone wrapped sandwiches and instant oatmeal. My husband was very disappointed. Went to McDonalds. Coffee fair. Furniture in room torn and scratched. Definitely need to upgrade furnishings. No hot water....lukewarm shower. Side entrances dirty. We will not be coming back for awhile. Much better hotels in area."

"Yes"

"Great hotel, staff very helpful "