North Osaka hotel rooms a the Hyatt Hotels

My second time here and I’m so happy that the excellent service and standards of The Flag Shinsaibashi remains. Love the location, accessibility AND the staff are wonderful! Just wish we could have softer pillows (pillow menu perhaps?). Will go back again!

Very approachable staff, very accessible to shops, restaurants and public transportation

best location and spacious

Everything is good

Efficient check-in, attentive staff. My MIL left her camera at the lobby and they were responsive when contacted via the hotels.com app. Location is walking distance to Dohtonbori and Kuromon market. Good places to eat nearby as well. 10/10 would recommend. They also provided kawaii kiddie slippers for my son. So thoughtful. No english tv channels though but it dont matter :)

Room was really comfortable and had really good sleep for the 2 nights I was there. Hotel is near the subway and next to a 24 hour supermarket so very convenient. Did not have their breakfast though as it was pretty basic and there were 2 highly rated breakfast places nearby - very few options but very good options so all good. If the quality of all JR hotels is like this, I am staying in JR hotels from now on.