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"Good hotel "

"No sink in bathroom, must use bedroom sink. No microwave in room, must use microwave in lobby. Stains on carpeting and walls. Not very clean. "

"Clean and beautiful hotel, with very friendly staff, a big indoor pool, very nice bar and restaurant (Cecilia makes the best Old Fashioned and Aracely was very friendly and attentive). Highly recommended!"

"The staff was friendly, the room was clean, and the cleaning staff was accommodating and attentive to room maintenance. The parking was good and hassle-free. "

"Parking situation was horrible. When charged an enormous fee for valet, yet after following their verbal directions, still had to wait HOURS for car to be retrieved even after paying for it ahead of time!! Closet self parking was three blocks down the street and it was cold which is why we chose valet. Also, at these rates, there was no room service or at the very least, breakfast buffet since there was no room service!"

"This was the perfect hotel for a short stay in the area. Felix at the front desk was beyond helpful, and extremely welcoming. The room was clean and comfortable. I would 100% stay again. "

"There is no mention that the property is next to a prison/Jail. Ice machines are only on even numbered floors. Front desk staff had one very helpful employee ( Sarah) but other than her, they women behind the desk could t be bothered with questions and their phone conversations seemed more important. Getting help finding transportation was a quick “get an uber”. Room was clean and cleaning staff was amazing. They were polite and did a great job cleaning and maintaining rooms. Restaurant is over priced and nothing can be charged to the room from the restaurant, although it is in the hotel itself. Small coffee bar runs out of products or products seem to have been sitting for a long time. Water was $6 a 1/2 liter. Overall for the price it was basic but the location is not ideal. "

"Airport shuttle was bad. Delayed over an hour. Had to take uber. Could not reach anyone at the hotel to get information. Just voicemail. No apology from staff. Just response of “we are very busy”. Room dated. "

"Place was nice with terrific views of the river"