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"Very good"

"First time at this hotel and we’ll definitely be back. Everything was perfect, staff were so friendly and efficient the place was spotless "

"The room was very comfortable and the castle was stunning. We had a great stay."

"Staff were great, excellent location, nice bar and restaurant, clean room. "

"I had a fantastic stay at the Greys Hotel! The staff were friendly and helpful and my room was exceptional! I had a great comfortable sleep! Could not fault my stay and will definitely return as well as recommend to family and friends! "

"Very pleasant stay! Easy, free parking directed by a concierge Easy check in, arrived early and our room was ready for us. Room was spotless and very well maintained, had everything we needed and a lovely view of the castle. All staff very pleasant and helpful when needed including the bar staff in the Redwood bar which was a lovely peaceful experience with a a great selection of whisky to just relax at the end of the night. Convenient location, just a short walk from the main part of the city. The Vermont will now be my go to hotel for Newcastle "

"Long check in time and expensive bar. Lovely clean however. "

"We always stay here when visiting family and it never disappoints. Such a great hotel in such a great location."

"The room was great and the staff was really good. "