Hotels with Childcare in North Coast, Dominican Republic

"I booked a stay at Casa Marina Sosua expecting a relaxing vacation, but it turned out to be a very disappointing experience. From the moment we arrived, there were serious issues. When we entered the room, there were what appeared to be blood stains in the bathroom and near the hallway entrance. On top of that, the shower was in poor condition—the shower head was loose and fell while I was using it. The food situation was equally bad. We tried both the reservation-based restaurants and the buffet, and the quality was extremely poor. The meat, in particular, tasted heavily processed—similar to canned hot dogs—and overall, the food felt unappetizing and poorly prepared. Even the drinks were disappointing—they tasted like watered-down concentrated juice, with excessive dilution that made them flavorless. Customer service was also lacking. Most staff seemed uninterested and unhelpful, which made the experience even more frustrating. The only positive interactions we had were with the receptionist and a supervisor who genuinely tried to assist us. The one highlight of the property is the view—it’s absolutely beautiful, and we truly wanted to enjoy our stay. However, the overall conditions and service made that impossible. Fortunately, we contacted Expedia, and they were able to relocate us to another resort. Overall, I would not recommend staying here based on our experience."

"Great staff, wish there was more events to do around the resort "

"Beautiful beach "

"Pool is a great visual when you walk out. I didn’t use it but would be great for kids as alternative to beach if you where hanging out at the hotel. Was clean every day"

"All but one staff member was friendly. Most likely will not return."

" Clean room. Requested early checkin and it was confirmed but the room wasn't ready. Not a big deal. We only had an hour to wait. Good food. Overall great experience. "

"I chose this hotel because it presents itself as a luxury resort, with rates around $400 per night. Unfortunately, the quality of the room and the overall condition of the property did not meet what would reasonably be expected at that price point. The main curtain in my room was covered in visible paint stains and remained that way throughout my stay. For a hotel positioning itself as luxury, this level of visible wear and lack of attention to detail is disappointing. Maintenance across the property also appeared neglected. There were dead trees in the pool area, which significantly impacted the atmosphere and gave the impression of poor upkeep. The gym was another major letdown. There was only one machine available, and it was broken during my stay, making the facility unusable. I had to travel about 10 minutes to an external gym to complete my workouts, which was inconvenient. Service was also very slow, and there were multiple mistakes made during my restaurant visits. The overall impression was a lack of attentiveness and care from the team, which further detracted from the experience. Overall, the stay did not reflect the luxury branding or justify the nightly rate charged."