"Front desk staff is not accommodating and they can be rude especially Rosheen.Beach view was good.Room was very clean our room attendant Abigail was professional and very nice and pool was good."
"Overall, my experience was great! The beach is on the smaller side and quite rocky, but the large pool area more than made up for it.
There were several restaurants that operated on a “first come, first served” basis, so reservations weren’t available for most of them. The only restaurant where I was able to make a reservation was the Japanese hibachi restaurant. However, if you were a “privileged” guest, you had the option to make reservations at the other restaurants as well. Most of the restaurants were located on the family side of the resort rather than the adults-only side, but everything was within walking distance of each other.
The only real issue I had was the temperature inside the restaurants, lounges, and activity areas. They were quite warm, especially considering how hot it was outside each day. I brought a small personal fan with me, which definitely helped keep me comfortable.
Overall, though, I had a great stay and enjoyed my experience!"
"The service at the Riu Aquarelle was phenomenal. The food was excellent. The customer service upon entry was great and expedited. I absolutely have no complaints. My take away was the farewell song that added a nice finishing touch to my stay. My server Cecelia was excellent and the concierge staff at the front desk Shanice was watery helpful just to name"
"We had an absolutely wonderful vacation at Couples Tower Isle! Our room was very clean, and the air conditioning worked amazingly—which made coming back to the room after a day in the Jamaican sun so comfortable. The food was incredible, even at the buffet! We truly couldn’t have asked for more helpful, friendly, and accommodating staff. Everyone went above and beyond to make our vacation special. We had such a wonderful experience and will definitely be back! Highly recommend Couples Tower Isle!"
"I enjoyed most of the time . Kinda disappointment when I was at the pool and was no one at pool bar and then he come with real nasty attitude. Other then that it was okay we was out mostly because of service"
"⭐⭐⭐⭐⭐ **Come With the Right Expectations and You’ll Really Enjoy Toby’s**
We genuinely enjoyed Toby’s Resort and would absolutely recommend it. The key is knowing what to expect: this is a comfortable, casual, laid-back Jamaican resort—not a polished luxury property.
We loved that you really don’t need to leave the resort. The food was delicious and reasonably priced, the drinks were well mixed, and the bartender was amazing. Drivers are available on-site, and there’s even a floral shop.
The pool area is a whole vibe! The pool is open all night, so you can relax, have drinks, socialize, or create your own little party atmosphere instead of heading to the nearby bars and clubs.
Our bed was unusually comfortable—we got some of the best sleep we’ve ever had while traveling! Toby’s is also minutes from the airport, yet we heard virtually no airplane noise, and the Hip Strip and Doctor’s Cave are nearby.
For realistic expectations: we had ants in our room, the property’s presentation was a little more modest than I expected from the pictures online, and service moves at a noticeably relaxed pace. It was never frustratingly slow, but should be noted if speed is a deal breaker for you.
What Toby’s may lack in polish, it makes up for in character, convenience, value, great food and drinks, and a relaxed Jamaican feel. If that’s what you’re looking for, I absolutely recommend it. **We would happily stay again!**"
Bahia Principe Escape Runaway Bay - Hyatt Inclusive Collection - Adults Only - All Inclusive
8/10 Good
"Overall experience was good! I did have a few issues. We were locked out our room several times due to our wrist band not working properly. We also felt pressured to purchase the membership package and was made to feel like if we didn’t comply we were making the staff look bad. We had one staff member tell us she was the only one that could setup our transportation to get to the airport when in actuality we booked our transportation through a different site, which at this point took me out of character for a moment. Other than that we really enjoyed ourselves"
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