Romantic Hotels in North Central Florida, Florida

"The first room they gave us wasn't the one I requested; the sheets were stained, and there were ashes of someone who had smoked. Then I called reception, and they changed my room, but when I got to the second one, it wasn't clean either; housekeeping had cleaned it. The third room was more or less decent. The hallways were dirty, and the facilities didn't look like the photos (especially the lobby). And the worst part was that we had to call the front desk to get our door opened because the key cards didn't work. The only good thing was the a/c very strong."

"Beautiful hotel. Staff not intrrrested in customer service. I was served carrots with my meal that were dried out, limp, very old. Staff not helpful overall. "