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"Clean room, friendly staff, great location! "

"Perfect location. 5minutes from App State. Always will stay here when we come back for my daughter’s 2nd year in college. "

"Breakfast was great. Good coffee. TV was difficult to operate to choose channels & no guide was available in the room."

"Great location and amenities. Close to the Visitor Center and downtown shops and restaurants…complimentary coffee in the AM and nice rooftop bar ! Enjoyed our stay there "

"my only negative is the tub/ shower had no grab bars & bottom surface was slippery other than that everything was fine & if im in area i will use again"

"This is a beautiful lodge!!! Staff were so helpful in getting us extra nights since we planned on staying at Pigeon Forge our other nights but loved it here and decided to stay instead!! And when the door accidentally went shut and we were locked out! The room was spacious and loved having a complete kitchen! Room very clean. Close to the Biltmore. Two hours away to Pigeon Forge. Loved the individual balcony! Was a perfect choice for our 40th anniversary!!"

"Mountain View! The staff were very helpful!"

"Great stay"

"The hotel was generally well-maintained, bright, and clean on the outside, which gave a good first impression. Our room was comfortable overall, though we did notice a few hair strands on the shower room wall after checking in. The biggest downside was the gym — there was no AC, only a fan that didn’t help much. It also needs shades, as the space gets extremely hot and sunny during the day, making workouts uncomfortable. The highlight of our stay was definitely the staff, who were very kind, welcoming, and accommodating throughout our visit."