Norfolk Intl. Airport Hotels in Norfolk, United States of America

"Great customer service"

"Super friendly, efficient desk agents, receptive, thorough housecleaning staff & perfect location."

"The hotel itself is generally fine, however excluding 1 staff member (Latina girl with an accent, apologies I meant to get her name, she’s great) the rest of the ladies at the desk are both unhelpful & rude. They spend their entire shifts staring at an iPad with AirPods in & act as if you’ve done them a disservice anytime you approach & they actually have to do their “job”. Nobody says hello, they can barely even manage eye contact, it’s a truly pathetic display of customer service as well as just general human decency/social understanding. You genuinely would get 10x the humanity out of ChatGPT comparatively. I was told one thing by a staff member, then I would go down later, that person is gone, and I get a completely different answer from the next person. There is very obviously no consistency in their operation."

"All was good."

"Breakfast was not included "

"A gentleman came in and broke the glass door because he couldn't use the worket cell phone.That's type of neighborhood that you're in. Rat in the hall way. Room smelled bad. Pain was peeling on the tub. The room will look nothing and I mean , nothing like the picture"

"It was fine for a night. "

"Very nice place. Anything needed they where there. Place was clean and neighbors came friends. It was a good experience and will be back. "

"Everything was excellent. "