Casino Hotels in Noord, Aruba

"Everything was good , they made my vacation Divi Phoenix, friendly helpful very good time"

"The beach staff were amazing. Very helpful and quick to assist setting up our lounge chairs that we reserved through their app. Staff always coming round to check if we needed drinks or food. The housekeeping level of service was a bit disappointing. Had to call down a couple times just to get our room cleaned (late afternoon). Standard things not replaced (towels, bottles of water, coffee). Once we commented to lobby staff, efforts were made for improvement which was appreciated (but honestly we shouldn’t have needed to have commented at all considering the level of service to be expected from The Ritz)."

"Service and food were exceptional. Very clean and well managed."

"Despite wanting to have turn down services, they never did it. We asked numerous times and never received it. They left us the same towels and sheets for 6 days. We also paid for “all inclusive”, but there are caveats. Room service is extra. At the restaurants, they do not allow you to take your leftovers or dessert back with you. My room key didn’t work once to get into the gym. I even had them remake keys. After the 1st day, they just told me to ask someone that was already in there to open the door for me. When I was checking out and was expressing my displeasure and the woman at checkout didn’t seem to care. Mind you, I’m apart of a 17 person group that takes yearly vacations. I would not recommend this property."

"Pool was great, only down fall is that security didn't allow the kids to have floats that we brought. I didn't think the staff was overly friendly and for the price paid i feel like there should have been more complimentary activities for the kids. Other resorts offer much more for kids."

"2 bedrooms for 5 adults with a beach view. Beautiful view of the sunset. The staff was friendly and helpful. Made our reservations to restaurants and tours. The rooms were clean and compact but had all that was needed for comfort-kitchen, dining area, balcony with chairs. Great Views. A roller bed was bought in for the 5th person and added to the room with the twin beds. It made the room tight to move around. I suggest that the room should only be for 4 adults. The showers were somewhat cumbersome in keeping the floors dry. No shower door so water seeped out on the floor. Had to keep asking for extra towels. Loved wearing the white robes that were provided. No elevators. Passion restaurant (on the beach) offered breakfast, lunch & dinner. Great variety of food and drinks to choose but pricey. The Horizon restaurant opens later but serves for happy hour and dinner. Great views of the beach and sunset. At the resort, only credit cards and debit cards, NO CASH. I still give this resort 4 stars because of the price, location and the rooms."

"The location was great. The food was good. And the staff was very helpful. Good value for the money. Everything went very smooth."

"Excelente ubicación. Muy buena la playa exclusiva del hotel. Todo muy bueno."

"Clean, new, beautiful, great staff! Can’t wait to back!"