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Tatsunokuchi Onsen Matsusaki

4.0 star property
Visitors find tranquility in the mineral hot spring at this traditional ryokan, where they can also browse books while relaxing by the lobby television

Choose dates to view prices

Tatsunokuchi Onsen Matsusaki offers an upscale ryokan experience blending traditional Japanese elements with modern comforts. Enjoy the peaceful indoor onsen, authentic Japanese breakfasts, and on-site shopping. Attentive staff creates a welcoming atmosphere.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
The current price is P23,311
P25,643 total
May 24 - May 25
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About this property

Tatsunokuchi Onsen Matsusaki

  • Upscale ryokan
  • You can look forward to free Japanese breakfast, a nightclub, and an indoor mineral hot spring (onsen) at Tatsunokuchi Onsen Matsusaki. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
  • Additional perks include:
    • Free self parking
    • A free area shuttle, an electric car charging station, and luggage storage
    • An elevator, a vending machine, and a TV in the lobby
  • Room features
  • All guestrooms at Tatsunokuchi Onsen Matsusaki have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra amenities include:
    • Highchairs, children's slippers, and children's dinnerware
    • Spring water tubs, free toiletries, and hair dryers
    • 32-inch flat-screen TVs with satellite channels
    • Mini fridges, heating, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Tatsunokuchi Onsen Matsusaki pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Tatsunokuchi Onsen Matsusaki?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Tatsunokuchi Onsen Matsusaki on May 24, 2026 start from P23,311, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Tatsunokuchi Onsen Matsusaki?

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM. After-hours check-in is not available.

What time is check-out at Tatsunokuchi Onsen Matsusaki?

Check-out is at 10:00 AM.

Where is Tatsunokuchi Onsen Matsusaki located?

Situated in Nomi, this ryokan is within a 15-minute walk of Tatsunokuchi Onsen and Ishikawa Zoo. Tatsuguchiho Farm and Nomi Kutani Ceramics Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 46 reviews
Rating 8 - Good. 5 out of 46 reviews
Rating 6 - Okay. 4 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

Reviews

Verified

10/10 Excellent

naaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most incredible experiences we had in Japan. The staff and service level are extraordinary. The 8 or 10 course meals at dinner and breakfast were an unbelievable experience. We traveled with young kids with varying degrees of adventurous eating and the staff was able to prepare dishes that were more western (mini sausages, fries, sunny side eggs). We took a large family suite with a private outdoor hot springs bath and it was gorgeous. The shuttle to the train station is very convenient
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Matsusaki Ryokan was absolutely unforgettable. The pickup from Komatsu Station was incredibly smooth and stress-free, which set the tone for the entire experience. From the moment we arrived, everything was handled with such care and attention to detail. The property itself is stunning—the pond and garden are beautifully maintained, creating a peaceful and serene atmosphere that’s perfect for unwinding. Every corner of the ryokan was spotless, and you could really feel the pride they take in keeping the facilities so clean and comfortable. What truly made our stay exceptional, though, was the hospitality. Natalie went above and beyond to make sure we were comfortable, relaxed, and well taken care of. She was incredibly kind, attentive, and thoughtful throughout our stay. The meals were fantastic, and she did an amazing job making sure we were always well-fed and happy. If you’re looking for a place that combines traditional charm with genuine warmth and top-notch service, Matsusaki Ryokan is an absolute gem. We left feeling refreshed, cared for, and already wanting to come back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was exceptional and the stay was very comfortable and relaxing.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly. The onsen was nice.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! The private onsen was perfect and the private room dinner and breakfast was as authentic as it gets for Japanese style cuisine, will definitely go back!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Zhihui Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent ryokan to stay, half board service was fantastic, room was spacious for the standard room and they have 2 locations for public bath, definitely recommended
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and nice. Shuttle bus provided to/from local train station to allow day trips out to surrounding areas.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Amazing full experience! Incredible service, super nice people! Food was very good and the place was very relaxing
Breakfast
View from the room
Room
Garden
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
This was one of the best hotels I stayed in in Japan! The service was outstanding, the room was beautiful and very clean. We had our own private mineral tub and even a massage chair. The Kaiseki dinner was outstanding. I had left behind an important piece of equipment, and the staff found it and emailed me within an hour of leaving the hotel. They mailed it to my next destination for me, I was so relieved! I can’t say enough about how amazing the service is at this hotel. The beds were super soft and comfy with fluffy pillows and even an adjustable bed. We got the best night of sleep we had in Japan!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staffs were super friendly.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service I’ve ever received from Natalie who went above and beyond to make sure we were looked after. A really unique property where you can completely unwind and relax.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Calandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredibly nice and welcoming. Our room was comfy and the private onsen was a dream. Food was amazing-lots of local ingredients, which was great to try. I have seen some complaints about it not being super new, but I feel that's part of the charm of this place. Highly recommend!
Stayed 1 night in Nov 2024
Verified

6/10 Okay

XYLIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are friendly and did their best to take care of us. The facility is old though, feels like going back to the 80s.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Veronik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing! Such a relaxing place. Food was great and they managed to accommodate my vegan sister who was with me, which was very much appreciated. I felt like a spoiled little princess ;)
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Weng Choong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place and experience. We had private indoor and outdoor onsen in the room and used it a few times as it was really convenient. Our hosts for the two nights, Natalie and Mizu, were extremely helpful and friendly. The meals, all in a private room, were excellent and gave us an authentic experience of Japanese breakfast and dinner cuisines.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences ever! Such a beautiful place with a garden, tea ceremonies, traditional rooms with a private onsen, comfortable and warm futons. Natalie, translator and hotel staff, was amazing to us, so kind, attentive and welcoming, she went above and beyond for us. We were very happy with our experience, especially having a private onsen facing the garden. It was fun to try traditional food for dinner and breakfast and to wear Japanese yukata and pajamas. We are so greatful for this place! Thank you so much
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, room comfort

Great ryokan experience with great service

Traditional Japanese Ryokan. Staff has been very welcoming and kind to our kids and us. Food has been a positive traditional experience. Special meals for our kids has been provided without asking. The outdoor onsen and sauna area has been great. Free shuttle transfer to the nearest stations including luggage support. The room itself is a bit dated but we enjoyed our overnight stay.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ryokan

We really enjoyed our time here and appreciated the experience so much. There was some confusion about what we were supposed to do sometimes, and we thought dinner and breakfast were served in our room but we needed to go elsewhere. It was private dining at least. Also wish we'd had futons set out for all of us. The room was meant to be for 6 and had 2 beds. We were only 3 people so could have had the futons and not used the beds, but i think the language barrier led to a misunderstanding in which they thought the 2 adults wanted the beds so only 1 futon was set out before bedtime. The beds were fine; i was just a little disappointed not to have a traditional futon. The grounds were lovely and food was delicious. Especially loved the private onsen and patio in our room.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities
We had an interesting stay here. The rooms are worn and dated (we stayed in the old building) and only one of the onsen was nice enough to want to return to. The walls are thin and soundproofing (especially when some random karaoke started) wasn't great. They could do a lot to improve the quality of the property by beautifying the onsen spaces and cleaning up old wall coverings in the room and renovating old areas. The grounds seem neglected -- lots of overgrowth such that I couldn't take a stroll on the boardwalk across the pond without pushing the greenery away. Weeding and cleaning up debris would go a long way to improve the look of the property. The meals on the other hand were very well done and we had a good experience. They were able to manage my food allergies with no problem; communication with the site beforehand was very good. Meals were served elegantly and the service was great. We had dinner and breakfast in the room. Way too much food as always seems the case with these traditional and extravagant meals. The free shuttle pick up/drop off at the train station was much appreciated as the location is about a 20 minute drive. The price is definitely less than some other ryokan which are nicer and more convenient, so if you want an authentic experience with a lower price tag, this might be the place for you.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Robert P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great hospitality!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Chiu Ping

Liked: Cleanliness, staff & service, property conditions & facilities
私人溫泉非常好，服務周到。
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

KAZUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何回来ても、素晴らしい旅館
Stayed 1 night in Aug 2025
Verified

6/10 Okay

m

料理は、美味しいかったです。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Katsuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

気配り満点の御宿です！

お正月に宿泊し、とても気に入って娘夫婦の誕生会を兼ねての宿泊でした。９ヶ月の赤ちゃんも一緒の宿泊でした。部屋に入ってまず驚きました！お昼寝用のお布団が敷いてありました。食事時には板前さんが土鍋で離乳食を焚いてくださって、又もびっくり！就寝時にはお昼寝布団ではなく、お父さんお母さんの間にちゃんとお布団がありました。
Stayed 1 night in Apr 2025
Verified

8/10 Good

seonjun

Liked: Cleanliness, staff & service, property conditions & facilities

쉬러 가고 싶은 곳.

깨끗하고 서비스는 정말 최고예요. 프론트에 계신분은 별로였지만, 룸에 오셔서 식사 챙겨주시는 분, 잠자리 깔아주시는 분은 정말 감동입니다. 일본의 서비스 정신을 제대로 느낄 수 있었어요. 뷰가 정말 아름답고 온천욕도 힐링됩니다. 또 가고 싶어요. 한국어 가능하신 분이 계셔서 너무 편했어요. 픽업도 해줍니다. 아쉬운 점은 룸은 큰데 횡한 느낌이 있고, 샤워시설이 최신이 아니어서 다른 모든 좋은 것들과 대비가 되었어요. 100년 이상 오래되었다고 들었는데, 계속 남아주길 바래요.
눈 오는 정원 풍경
Stayed 1 night in Jan 2025