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Hotel Italia Ken

3.5 star property
Urban living reaches its peak at this Niigata hotel where four distinct restaurants offer delicious meals and a welcoming bar serves evening drinks.

Choose dates to view prices

Hotel Italia Ken sits in the heart of Niigata, offering four on-site restaurants serving breakfast to authentic Chinese cuisine. Free WiFi is available in every room, and practical dry cleaning and laundry services ensure guests stay comfortable throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
The current price is P7,699
P9,316 total
May 31 - Jun 1
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 3000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Crib (infant bed) fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Italia Ken pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Italia Ken?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Italia Ken on May 31, 2026 start from P7,699, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Italia Ken?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Italia Ken?

Check-out is at 11 AM.

Where is Hotel Italia Ken located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Niigata City Art Museum, Niigata Prefectural Civic Centre, and Toki Messe. Niigata City Performing Arts Center and Bandai Bridge are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 62 reviews
Rating 8 - Good. 29 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

Reviews

Verified

8/10 Good

Hirohide

Liked: Cleanliness, amenities, property conditions & facilities
ご飯が本当に美味しいです
Stayed 1 night in Jul 2025
Verified

8/10 Good

Maiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
11階のツインルームに宿泊しました。 新潟の冬なのに珍しく天気が良く、青空と海が見えてとても素晴らしい眺めでした。 部屋は広々、バストイレもユニットですが、狭くはないです。古いホテルですが、部屋は綺麗でした！
Stayed 1 night in Dec 2024
Verified

4/10 Poor

sayuri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗と聞いていましたが、とても残念でした。

知人の結婚式会場の近くのため利用。 老舗ホテルと聞いて楽しみにしていたが、部屋は薄暗く蜘蛛の巣あり。水回り等も掃除が行き届いておらずとても残念だった。 またライト故障のため部屋の変更を行った。そのためか翌朝3度も間違え来室があった。最後の来室は、チェックアウト前の時間帯にも関わらず部屋のクリーニングがある、何時に出るのか？と焦らせる始末。 もう二度とご縁はないホテルです。
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

歴史を感じる、大変清潔なホテル。従業員の対応も素晴らしい。初めて訪問したが、初めての気がしない雰囲気。 朝食では卵料理も作ってくれ、全体的に大変美味しく食べ過ぎてしまう。ホテル内自販機も装備されており、多様な宿泊スタイルに対応。宿泊して良かったと思えるホテル、宿泊そのものを楽しめるホテル。
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内装がキレイになってよかった
Stayed 1 night in Feb 2021
Verified

8/10 Good

Kishi

Liked: Cleanliness, staff & service, room comfort

古き良き。

良くも悪くも懐かしい感じのホテルです。 僕は好きです。 古町の近く、歩いて飲みに行ける。 建物自体は少々時の経過を感じさせますが、清掃など行き届いていたと記憶します。 近くに贔屓のお店が2件あったのでとても便利でした。
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションがよかったです。素泊まりでしたので、レストランには行きませんでしたが、雰囲気が良さそうでした。
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんも丁寧で良かったです。
Stayed 1 night in Aug 2020
Verified

8/10 Good

kouichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ロケーションが良いです。

ロケーションが良く綺麗な部屋で満足しました。 また利用させて頂きます。
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お値段以上でしたよ。

清潔感がありフロントの対応もとても丁寧でした。 駐車場が分かり辛く留めづらいのが残念でした。
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利で綺麗なホテル

セーフティボックスがあればより安心できたと感じます
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

十分以上のクオリティ

部屋は清潔で、スタッフの対応も丁寧でした
Stayed 1 night in Jul 2020
Verified

8/10 Good

TAKESHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老舗ホテルらしく、落ち着いた雰囲気で、快適に過ごせました。反面、水回り設備等古さは目立ちますが。でも清潔で文句はありません
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

部屋が綺麗ででかなり満足です
Stayed 2 nights in Jun 2020
Verified

8/10 Good

tsukasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

自分へのご褒美

格式があり、古き良きホテルです。ロケーションも良かったです。
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and good location

Great hotel
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中規模ながら丁寧な仕事をしている上質なホテルだと感じました。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お洒落なホテル次回もまた宿泊したい☆

公演があり、遅く終わるので今回は、是非ともホテルに泊まりたく希望しました☆凄くお洒落で落ち着いた空間で素敵でした。帰りが、遅かったので食事は、しませんでした。ただ、ホテルの近くにコンビニが、なかったのが不便でした、新潟駅からも少し遠かった…できれば到着して、ホテルまで送迎の車の希望とかも取り入れて頂けると助かりますm(_ _)m検討を、宜しくお願い致します☆
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
古町に近く、昔ながらの街の情緒が感じられる立地と、ホテルマンの丁寧な対応が気に入って、新潟の定宿にしています。
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキング、とても嬉しかったです！
Stayed 1 night in Aug 2019
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, property conditions & facilities, room comfort

新潟のノスタルジー

ロケーションは最高。会食に便利です。勿論一献頂ケルにも。アメニティーも充実してます。朝食も美味でした。新潟の古き良き時代のノスタルジーを感じました。
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Marsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古いホテルですが、それだけに最近のホテルにない良さがあります。例えば完全セントラルヒーティングのため、ビジネスホテルのようにエアコンの音や風に悩まされる事もありませんでした。古町の近くであり夕食には選択肢も多様でした。また機会がありましたら利用したいと思います。
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness

清潔

建物が古いため、天井が低いです。昔のホテルという感じですが、掃除はちゃんとしてあります。
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

kat

Disliked: Cleanliness, property conditions & facilities, room comfort

Very dated and our room had a terrible smell!

Very dated and our room had a terrible smell! And It wasn’t possible to change room
Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時に、少し待たされましたが、他は快適でした。
Stayed 1 night in Mar 2018