Family friendly Hotels in Niagara Falls - Western New York, New York

"Water presser was very low, shower, no info on how to get channels on TV, We let the front desk know, shower head needed to be clean. Shower seamed backwards. And a hole in the closet door. Plus $11.00 for parking that we didn’t know of until check in. Other than that hotel was nice. We may make another stay."

"The rooms need updating and the bathrooms could be alot cleaner. The room cleaning staff were loud as they could possibly be - chatting with each other and being generally loud. It would be nice to see them respect the guests space and sense of calm since they are employees. Overall though, it is was a good stay and the hotel is reliable. The front desk staff are on point - they do a great job."

"Everything and everyone is great! "

"Smell smoking at lobby "

"Breakfast menu was good and satisfactory Everything was so good"

"The night we got in they had no shuttle from airport to hotel for whatever reason, we had to pay $15 from an airport taxi, was not offered a credit just a simple sorry. Room was clean smelled great. Very happy to see Dove toiletries. Breakfast was mediocre. "

"On the side entrance doors, cigarettes should be cleaned on a daily basis.. Cover blankets should be inspected monthly to remove stained ones within the room. "

"The breakfast that I ate was great coffee juice fruit was fresh the staffs was approachable great environment Keep up the good work management team once the head is on properly the whole body will run smoothly "

"Rooms especially bathrooms really run down. Shower was peeling, carpet is dirty and beds and Pillows are lumpy . Staff was very helpful and friendly will not stay again . "