Ngermalk Hotels

"Great place to stay in Palau. Beautiful location. Wonderful views. Comfortable rooms. Terrific food. Top notch service. Walking trails nearby. Good snorkeling right off the beach. There's even a Nature Center on site which does turtle and fish feeding. Resort has everything you could ask for. Thanks also goes to Joe at the front desk for recommending and organizing some local excursions."

"Great hotel in a great location. Breakfast was wonderful with made to order eggs. Room was clean, spacious and comfortable. "

"Fantastic stay in a great hotel. Highlights were the staff helpfulness, close to tour companies and restaurants for pick up, the beautiful setting and the breakfast in the morning. Highly recommend. Will be coming back"

"Clean and welcoming hotel. Excellent, professional, and extremely helpful staff. Good breakfast."

"Room was clean but carpet has stains on it"

"The resort asked me what time I would check in and I checked in about 15 minutes after I said I would. Despite that, the small room air conditioner had not been turned on and it was over 90 deg F in the room when I arrived after 5 pm in the evening. I left for 3 hours hoping it would cool down but it was still warm when I came back. The room opens up to a common room, so I turned on the air con in the common room and that cooled my room down although with less privacy! The rooms come with HUGE TVs but they are not plugged in and do not work. This resort does NOT have TVs in the rooms that work. Bring your own soap. The soap provided are very small blocks of what appears to be compressed chalk. The "soap" does not lather at all. I was given a wifi password when I checked in but later it quit working so I had to go back up to the office (if you're older like myself, that means A LOT of stairs) and get another password to another wifi signal. I took a shower at 7:00 AM and only got warm water for a couple minutes and then cold water for the rest of my shower. Breakfast was a plate with a cold fried egg, cold french toast and some chopped apple all covered by plastic. Coffee is instant coffee. Located next to the main highway on Palau so lots of street noise heard in the room. The "king" mattress was two double beds put together so the middle has a hard frame down the middle of the bed. The mattress was VERY firm. The staff was helpful but unfortunately not much to work with."

"The signage to find this place was exceptionally poor. We had to ask the locals as maps.mereally quite useless. Google maps is correct . To get to the room there are a lot of stairs. I didn’t count them, but 40 wouldn’t be an exaggeration. The room itself has air-conditioning that works, very clean and beds were adequate. The shared bathroom is down the hall. There are several little Econo Mart type with a five minute walk as well as Kramer‘s a good seafood restaurant and Drop Off..another really good restaurant close by."

"Very nice hotel, good value, handy for the airport, charming desk staff good breakfast. A bit short on atmosphere though, particularly around the pool."

"Excellent hotel, nice quiet location away from the main street, loved the pool and hot tub "