Hotel Bristol

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly

About the neighborhood

Map
Narrowcliff, Newquay, England, TR7 2PQ

Similar properties

Policies

Special check-in instructions

The property’s restaurant is closed on December 31.

Property payment types

Important information

Property is also known as

Best Western BRISTOL Newquay
Best Western HOTEL BRISTOL Newquay
Best Western Hotel Bristol
Best Western Bristol Newquay
Best Western Hotel Bristol Hotel
Best Western Hotel Bristol Newquay
Best Western Hotel Bristol Hotel Newquay

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Hotel Bristol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 137 out of 384 reviews
Rating 8 - Good. 160 out of 384 reviews
Rating 6 - Okay. 49 out of 384 reviews
Rating 4 - Poor. 30 out of 384 reviews
Rating 2 - Terrible. 8 out of 384 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patsy

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend away

Lovely stay. Great hotel, decor tired but clean. lovely position. Breakfast was really lovely. Staff all very friendly.
Stayed 3 nights in Nov 2022

8/10 Good

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay, the family was a great size and had comfortable beds however the shower and toilet need an upgrade but it was clean. And the breakfast was very nice.
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were lovely but the hotel was looking a bit shabby and the beds were rock hard!
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with amazing staff

Hotel room had all of the necessities we needed and suited our family sleeping arrangement. Lovely staff, they were so helpful and pleasant and accommodated any needs we had. Only minor downside was the size of the lift; we struggled to get our pram in but was able to with a bit of maneuvering.
Stayed 2 nights in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all great
Stayed 1 night in Jul 2022

8/10 Good

Katherine

Disliked: Property conditions & facilities
The hotel felt tired and dated and much in need of an update. However it was still one of the more affordable hotels in Newquay and the location is across the street from Tolcarne Beach where you can watch spectacular sunsets.
Stayed 1 night in Jul 2022

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Cons: no lift, temporarily down. No room cleaning in the 3 nights we stayed. Shower was quite poor. £7.50 per night per car which’s expensive considering you can park 10 metres away for free. Pros: friendly staff all round. Good facilities including pool and dining area. Spacious family room. Beautiful scenery out of the front door
Stayed 3 nights in Apr 2023

6/10 Okay

Tahiyat

Liked: Cleanliness, staff & service
The mattress was too soft so unfortunately we suffered from a bad back several days after
Stayed 2 nights in Jul 2022

6/10 Okay

Garrie

Liked: Room comfort
Disliked: Staff & service
Comfortable and spacious room but very hot even with heating off shortage of toilet paper for stay duration no staff at bar waited for ten minutes after ringing the bell 3 times
Stayed 1 night in Apr 2023

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi hotel.com is giving to wrong information under which one show the pictures is Hotel not like that they’re not cleaning every day. The bottom is broken, not Clining I’m not happy with that one and I’m never ever book for the hotel.com again
Stayed 2 nights in Aug 2023

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff that we met were polite, helpfull, and hard working. The room was spacious, clean and tidy, we were happy with the food and drink that was available. We are both in our eighties, we coul have done without so many .stairs. Otherwise we were OK.
Stayed 6 nights in Sep 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and view

Great location. Nice room with good facilities and the sea view was a bonus.
Stayed 2 nights in Sep 2023

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet stay beside the beach. The room had a view of the ocean.

10/10 Excellent

Ian

Liked: Property conditions & facilities, room comfort
Dissatisfied on arrival to be told parking was £7.50 a night
Stayed 2 nights in Sep 2023

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very Disappointed

Very disappointed with our 2-night stay. The room was very hot with no possibility to open the window more than a few inches. No fan. We didn't have access to internet in the room during the whole stay. Frustrating when you need the net due to work. We asked for another room which wasn't possible. Can't recommend this hotel at all.
Stayed 2 nights in Aug 2023

8/10 Good

charlotte

Liked: Staff & service, property conditions & facilities
Bon rapport qualité prix
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a long weekend away. The walk up and down the hill to and from this hotel is longer than expected.
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bit dated but nice hotel

Hotel is a bit dated but staff are very friendly and helpful and hotel is kept very clean
Stayed 4 nights in Jul 2023

4/10 Poor

Katie

Liked: Cleanliness, staff & service
Staff were lovely and location is great but my main issue is the extremely late check-in at 4pm?! We only booked for 1 night and set off 6am from London which took 5 hours by train. We arrived to the hotel around just after midday extremely knackered and was told we had to wait till 4pm to check-in which is frankly ridiculous. I’d understand if the check-out was late but that’s at 10am so 6 hours to get a room ready?
Stayed 1 night in Jul 2023

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra
Stayed 4 nights in Jul 2023

6/10 Okay

Scott

Liked: Cleanliness

£7.50 per night to park

First impressions this place looks good and the hotel has had a cheapo refurb but there is a lack of staff - no restaurant just bar food which you oddly had to book for. The corridors around the hotel are like a timewarp and the rooms are incredibly hot. Also theres a £7.50 charge to park which is just ridiculous when paying so much for the room
Stayed 1 night in Jun 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed a week in the Hotel Bristol in Newquay. My daughter and I shared a family room with a double and twin bed. The room was a nice size for us and had a great ocean view. The breakfast was great and well worth the cost. It has a nice bar and we had drink and dessert a few times. We ordered room service once and it was very nice. The hotel is dated as many reviewers said but I didn't really mind that as it was clean and nice otherwise. Minor cons would be that the 30 minute breakfast window is a bit restrictive, it can be changed the night before but would be better if it was just an open window imo. The nicer coffees that can be purchased were not available each time I asked and the closest nice coffee shop was a 20 minute walk. One morning they were out of regular coffee and it was not brought out during our 30 minutes. Can you tell coffee is important to me so this was not ideal. Overall it was a lovely stay and I would recommend the hotel as clean, affordable and comfortable.
Stayed 6 nights in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean view from the front of the property. Close to bus stops and train station. Short walk to restaurants and bars
Stayed 3 nights in Jun 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel was great, but the pictures online used to promote the hotel are not at all accurate sadly. Not sure as to when they did the last upgrade but they are do to do it again. When asked to make up our room was told they only do it every 3 days, I ask to at least get fresh towels and they did but missed emptying the full garbage cans. I understand not doing the bedsheets, but the rest should have been done without having to ask 😔
Stayed 2 nights in Jun 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at BW Hotel Bristol. The staff were friendly and helpful. Gorgeous views of Tolcarne Beach from the huge window in our room. Room was clean and cozy. Beds were comfortable. Meals we ate there were tasty. Restaurant staff were sweet. It was just a quick walk to downtown and a bus stop across the street. The elevator was not working during our stay but stay brought our luggage up and down. Not really an issue. Overall excellent stay. This place is a gem!