Newlands Arm Hotels

"Great experience and allowed late check in"

"Good "

"A lovely clean hotel. We had a water view spa room which we enjoyed very much. Comfortable beds. The only problem was there was no wifi in our room. I contacted reception 3 times over our 2 night stay and it couldn’t be rectified. "

"Very helpful and knowledgeable staff, understand and know guest’s needs. Clean spick and span, and well-ventilated Room including the toilet, small “kitchen” adequately fitted with microwave oven, toaster, kettle, etc. Check-in and check-out with ease. "

"The room was well kept, very clean and the spa was perfect. Not too hot and very spacious. The air conditioning worked well and there were blonds on the window that kept the sun from heating the room up too much. "

"Older style motel clean and good value."

"Thw room was spacious and clean however the condition of the room itself could be hugely improved so there aren't paint chips, stains, etc everywhere. The bathroom was also really old and dilapidated. Parking was free and easy access inside the property which was great however the hotel should look into inatalling security doors so that only the motel guests can walk in inside the property and not anyone else to minimise chances of damage to guest's property including their cars. While the motel provided basic amenities, service could be greatly improved such as by ensuring proper essentials are available like hand soap dispenser, clean and stain free towels, concierge availability during most of the day. We found that if we needed anything, most of the time, the motel reception was unattended. However, location of the residence was great and it was great that it was open till late so we could come in and leave at any time from our room. "

"Best location, next to a Lake. "

"Very modern and new. Comfortable bed, and good kitchen to make meals. Check in process easy and friendly staff. Only stayed one night but Bairnsdale seemed a very nice town, cafes and restaurants around. Only disappointment was the lack of a coffee machine which we usually get in a Quest hotel. "