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"Room was very clean. Request was greatly appreciated. My second stay and enjoyed it! "

"The stay got off to a very poor start. The advertisement instructed guests to contact the property to receive a door access code. When I called in the afternoon, the property manager was extremely rude. Even after I explained the reason for my call, I was repeatedly questioned as if I didn’t understand the instructions. The beds and pillows were very uncomfortable and appear old and worn, with little care or maintenance. There is also a serious maintenance issue in the upstairs bathroom, with...

"The hotel was in a very convenient position so we were able to park the car and leave it for the length of our stay and move around by foot or light rail. We also enjoyed catching the ferry to Stockton. The staff were friendly and the room comfortable and clean. "

"Lovely staff, clean and quiet, amazing location "

"Lovely clean room, good reception and great location."

"Lots of fun activities and facilities, nice apartment, and excellent service at the tavern and from reception. Definitely a great family resort destination!"

"Cleaning was not the best, twisties under the bed and litter from previous people. Bed slopes from a peak down from the centre line to the edges. "

"Room has been set up nicely for our family and kids enjoy the spa and swimming pool there. Staff are very friendly and provided good services and information to us. "