Hotels with Swimming Pool in Newburyport, Massachusetts

"I noticed the exit doors where open when they should lock at night and you should use you key to get in these side exits but the key locks didn’t work. Thus makes the hotel accessible to anyone not staying there. "

"We were disappointed that the fire pit wasn’t working due to the time of year, everything else was great."

"Room 331 has unfinished areas multiple spots on the walls . Cobb webs on the lamp shades so I can only assume house keeping doesn’t clean properly. The bath drain would not stay in the up position over filling during shower . Manager was notified . But strongly doubt she will follow through on complaint. "

"Pleasant hotel, if a little older than some, well maintained and comfortable. "

"Pet friendly and kind staff. "

"B En was super accommodating Beds were comfy "

"Staff was amazing and so helpful. They really went out of their way to help us. "

"The fridge needs to be cleaned better and the ice holder lid was very dirty "

"When we first arrived, we were so excited to stay at this hotel, as we got a suite that was essentially an apartment to ourselves. Upon check in, I overheard other guests requesting help with their tub, as they turned on the jets, corrosion was coming out and the water would not get hot. This was a brief tell of what to expect. When we got to our suite, we were still so excited about the place as it seemed so clean, until you actually get comfortable. Our bed sheets had an unclean smell to them, and when we peeled the sheets back, we found large yellow stains, almost as if someone had peed the bed, and then remade it. We were only staying for two nights, and as to not make a big deal we slept with blankets we had in the car. When we went to shower in the morning, the shower got hot for 1 minute before becoming frigid and hot water did not return for so long we were forced to take cold showers. The shower head itself had black mold on it. Our room was very hot so we turned on the air conditioner in the room and then that started a drip noise that did not stop through the remainder of our stay. For the price, and the images, and the location, we expected a much cleaner and smoother stay. I am very surprised by all of this. Now, I would like to mention, Liz at the front desk is an absolute sweetheart, and she deserves to work in a place that lives up to her customer service standard."