Hotels near Newbury Street

"Clean room, polite and friendly staff "

"no microwave "

"Great experience "

"While the architecture and room were certainly pleasing, the staff was less than helpful. I had issues getting clean linens, issues with staff not being able to locate packages that were delivered with their approval, and a couple staff that were downright rude. Its not the level of servhce I have come to expect from Omni, and certainly not at this price point. I was considering the property for a long'term stay in Juky, but will be seeking more appropriate alternatives after this visit."

"Our rooms were not available at 4pm check in time, we discovered while trying to shower that 1 of our rooms had no shower soap or hand soap. It turns out the ENTIRE HOTEL HAD NO HAND SOAP. Then the elevator started going haywire while us + others were in it. Then their engineering team insisted they had to come in to upgrade our TVs immediately, despite do not disturb signs being on. "

"breakfast was only disappointing - danish not fresh , pancakes hard, never offered orange juice"

"Bathrooms were not clean, very grungy. Beds were not comfortable. The location of this hotel is perfect though, so close to the T. "

"Cool boutique hotel in an older building, but new, modern rooms. Our room had an awesome exposed-brick wall, comfy king bed and pillows, and it was super clean. Great access to the harbor and an easy walk to the north end and Commons - just follow the Freedom Trail brick line. "

"What a great stay! From check in to check out was great. The staff were so helpful and went the extra mile. The hotel and rooms are clean, updated and everything you need. The location is great and close to restaurants and attractions. "