Pet friendly Hotels in New Windsor, New York

"The design of the room made it impossible to watch TV and control it from bed. Very odd. "

"When I returned to my room, it was 80 degrees even though the thermostat was set to 68. I went to the front desk and they sent maintenance. Maintenance told me there wasn't anything they could do because the air conditioning isn't working. He even showed me another room to show that it would be just as hot. Nobody should have to be stuck in a room this hot, especially when they're paying for the room and a ridiculous $600 dollar deposit on top of it. It's not even that the a/c doesn't work; they just don't have it on and refuse to turn it on. The staff didn’t offer any remedy, or do anything to help. They just simply handled it with a “There’s nothing we can do.” I stay here whenever I visit my brother, but from now on, I’ll be staying somewhere else. "

"Bathroom toilet was not cleaned nor flushed. Someone had used it, not flushed. My 5 year old daughter went in as soon as we walked in the room and told us about it. I was offered to change rooms which meant I would have had to drive another mile back to the main lobby to get new card. I decided to clean the toilet and flush it myself. VERY bad, yet a simple thing that should not occur."

"Dated facility needs some TLC, but great location and helpful staff."

"Clean room house keeping ladies were and is an amazing staff, nice hotel but key cards didn’t work and checking out girl was terrible front desk deanna I think her name she was inhospitable , she’s rude doesn’t know how to talk to people I guess that’s why she doesn’t answer the phones and noncompliant when we ask about late checkout her answer was no we busy full !!! , the breakfast was terrible, the noise from the highway and the next door slamming the door our room shook I pay one night for a business meeting that was delayed a bit and we asked for a couple more hours and was turned down . I’m glad because we won’t be going back!!"

"The breakfast menu was fresh and the coffee at all times was a nice perk. The staff at checkout was rude and even though we had asked for adjoining rooms, we were not provided that at check in. We were instead given rooms on opposite floors. There was something spilled on the side table and something on the bottom of the bathroom door. "