Quest New Plymouth is in the heart of the CBD, offering a prime location. Guests enjoy a rooftop terrace, sauna, and gym. Free in-room WiFi keeps everyone connected, and practical dry cleaning and laundry services add convenience during stays.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Kitchen
Free WiFi
Air conditioning
Laundry
Gym
Outdoor Space
The current price is P3,599
P3,599
P4,138 total
includes taxes & fees
Jun 1 - Jun 2
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Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night
Cribs (infant beds) are available for NZD 10.0 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of NZD 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
Uncovered self parking fee: NZD 20 per night (in/out privileges)
Crib (infant bed) fee: NZD 10.0 per stay
Rollaway bed fee: NZD 45.0 per night
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Is Quest New Plymouth pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Quest New Plymouth?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Quest New Plymouth on Jun 1, 2026 start from P3,599, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for NZD 20 per night.
What time is check-in at Quest New Plymouth?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Quest New Plymouth?
Check-out is at 10 AM.
Where is Quest New Plymouth located?
Located in New Plymouth CBD, this luxury aparthotel is steps from Centre City Shopping Centre, Richmond Cottage, and Wind Wand. Puke Ariki and Real Tart Gallery are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 383 out of 700 reviews
10 - Excellent
383
Rating 8 - Good. 249 out of 700 reviews
8 - Good
249
Rating 6 - Okay. 54 out of 700 reviews
6 - Okay
54
Rating 4 - Poor. 12 out of 700 reviews
4 - Poor
12
Rating 2 - Terrible. 2 out of 700 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
Robert
Feb 27, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely clean room, friendly host
Robert
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Lisa
Mar 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were friendly and helpful.
The room was spotless.
An awesome place to stay
Lisa
Stayed 3 nights in Feb 2026
Verified
8/10 Good
Neville
Jan 4, 2026
Liked: Cleanliness, amenities, communication
Clean rooms, very helpful staff and excellent location
Neville
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Thilina
Dec 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Stay. Clean room, friendly staff.
Thilina
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Noah
Feb 10, 2026
Liked: Cleanliness, communication
Nice spacious and clean room, excellent staff and free access to gym. Definitely recommended.
Noah
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Peter
Jan 19, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful. Room was clean, spacious and had everything we needed for our 3 night stay. Also very centrally situated. A great stay thank you.
Peter
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
David
Nov 29, 2025
Liked: Cleanliness, amenities, communication
Great room, friendly staff.
David
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Mike
Nov 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great all round property in the centre of town. Close to shopping, restaurants and the seaside. Would stay again.
Mike
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
David
Nov 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and staff really friendly
David
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Gavin
Jul 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central location, plenty of local shopping and eateries within walking distance
Gavin
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
Rosina
Oct 14, 2025
Liked: Cleanliness, room comfort, communication
Very helpful friendly staff. Grwat loxation 2mins walk to the watrtfront and to great cafes. Right across thr road from a shopping centre with Farmers etc
Rosina
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
David
Jan 11, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was fine, our quick stay that could have turned into a nightmare thanks to online booking site that didnt really match details correctly. ( not direct booking thru quest ) at reception Arthur checked availability and after a moment sorted a solution for us.. he was super helpful, informative with parking and bus for light festival bus etc.. was a massive relief after realizing our predicament.. Thank you Arthur, your professionalism sines
David
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Verified traveler
Apr 23, 2025
Liked: Cleanliness, room comfort, communication
Great family option in New Plymouth, huge adjoining rooms with kitchenette, laundry in room facilities and great location!
Verified traveler
Stayed 2 nights in Apr 2025
Verified
8/10 Good
Grant
Apr 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and wonderful facilities - a washer and dryer! Though the heat pump didn't really get too warm and the plumbing was a little noisy (:
Very lovely staff! I hope to visit again
Danielle
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
C
Feb 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Helpful friendly staff
C
Stayed 3 nights in Feb 2025
Verified
8/10 Good
Vicki-Lee
Jan 3, 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean, tidy and quiet. In the centre of the CBD, easy to access eateries. Staff very helpful - easy to check in and our
Vicki-Lee
Stayed 1 night in Jan 2025
Verified
8/10 Good
Michael
Nov 12, 2024
Liked: Cleanliness, property conditions & facilities, communication
Clean and good sized rooms
Michael
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
Chris
Mar 7, 2025
Liked: Cleanliness, room comfort, communication
Well equipped apartment
Well equipped apartment with good range of facilities. Centrally located, walkable to shops and restaurants.
Chris
Stayed 1 night in Mar 2025
Verified
8/10 Good
Peter
Mar 18, 2024
Liked: Property conditions & facilities, communication
Roomy and good amenities
Peter
Stayed 3 nights in Mar 2024
Verified
10/10 Excellent
Dinesh
Oct 22, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy checkin and check out, property as described, clean and expected amenities available.
Dinesh
Stayed 1 night in Oct 2023
Verified
10/10 Excellent
Matt
Mar 3, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central and everything you need in the apartment