New Gilston Hotels

"Great rooms"

"Stay in Rufflets Hotel, St Andrews (27-30th Apr 26) for quick break. Good Stuff: Hotel in beautiful surroundings just approx 30mins walk from centre of St Andrews. Beautiful gardens to explore and plenty of free parking for car. Staff all pleasant (though service sometimes slow, possibly due to being understaffed for hotel size). Bedroom good size with added touches of coffee/tea facilities, bottled water and shortbread, which were all replenished daily. Bathroom spacious and added bonus of freestanding bath (which my wife appreciated) and separate shower cubicle with quality towels, body gel, shampoo etc. Extra touch of hooks on doors (always something I look for) to hang up outdoor coats was appreciated; the number of Scottish 5-star hotels I have stayed in that do not do this is amazing. In a country prone to regular rain showers where do they expect you to put your wet coats 😫 I have been forced in past to hang on back of chairs or over top of doors (though not an issue on this occasion) Bad Stuff: Stayed in Room 36 and we found the bed to be a bit soft for our liking and view was it had seen better days. The bathroom although tastefully decorated was looking a bit tired and wallpaper coming loose unnecessarily in several place (a bit of paste and 10mins would sort this). The shower ceiling was also crumbling in several areas and certainly looked unsightly and not expected in a 4-Star hotel. Quality of restaurant food was very disappointing and again expected better. "

"The "Check In" gentleman was so helpful; his manner was perfect. Our double room was large and spotless; we could not fault it. We had a wonderful end to the night, the bar manageress was chatty and very friendly After a wonderful night's sleep, we had a breakfast to die for. Wonderful Hotel, HIGHLY RECOMMEND"

"Clean room"

"Beware light sleepers of L001 and L002, under the bar and restaurant. Noise every night to the wee hours."

"Good Hotel , although the service from the staff was poor at the bar and breakfast "

"Great hotel with friendly staff."

"Hotel was very nice and the staff were great. Rooms are large, clean, and comfortable. Only down side is there is limited parking, but a car park is only a block away. Would definitely stay here again."

"Large clean spacious room, was very quiet despite being in amongst student rooms. Lovely staff and growing amenities. Not too far to walk to shops and beach. Rooms don’t have everything in they say they do or you have to ask for them"